Human Resources/Business Office Manager

What You'll Do

• Lead full-cycle recruitment and hiring efforts
• Coordinate onboarding and new hire orientation
• Process payroll and maintain employee records
• Manage employee compliance, licenses, and required training
• Coordinate FMLA, leave administration, and workers' compensation claims
• Partner with leadership on employee relations, investigations, coaching, and disciplinary actions
• Assist leaders with employee performance reviews and performance management
• Support employee engagement and help foster a positive workplace culture
• Manage resident accounts receivable and collections
• Oversee Medicaid applications and ongoing eligibility tracking
• Maintain resident trust accounts and representative payee accounts
• Maintain accurate resident electronic records
• Coordinate outpatient therapy authorizations
• Serve as Transportation Supervisor
• Assist with admissions processes as needed
• Support daily business office operations while ensuring regulatory and financial compliance

What We're Looking For

• Experience in Human Resources, Business Office, Healthcare admin, or a related field preferred
• Previous long-term care or healthcare experience is a plus
• Strong organizational and time management skills
• Excellent communication and customer service abilities
• Ability to manage multiple priorities while maintaining accuracy
• Working knowledge of payroll, HR practices, Medicaid, or business office functions is preferred
• Proficiency with Microsoft Office and the ability to learn various healthcare software systems

Why Hallmark Care Center?

At Hallmark, you'll play a key role in both employee success and resident experience. This position offers the opportunity to make a meaningful impact across multiple areas of the organization while working alongside a collaborative leadership team committed to providing exceptional care. If you're looking for a career where no two days are the same and your work truly matters, we'd love to hear from you.