HUMAN RESOURCES ASSISTANT (EMPLOYEE BENEFITS).

About the role

This position involves counseling employees, supervisors, retirees, family members, and personal representatives on matters related to the Federal Employee Health Benefits (FEHB) and Federal Employee Group Life Insurance (FEGLI) programs. Duties reflect the full performance at the GS-07 level, while duties assigned at the entry GS-06 level will be developmental.

Responsibilities

• Determine eligibility for various benefits programs and counsel employees on deposits for military service or deposit/re-deposit for previous CSRS and applicable FERS service.
• Respond to customer inquiries regarding eligibility and changes to benefits programs such as retirement, health and life insurance, and the Thrift Savings Program, providing guidance on election processes.
• Collaborate with Human Resources, Civilian Pay office, the Office of Personnel Management, and benefit program vendors to resolve issues related to benefits entitlements, premiums, or payroll deductions.
• Review personnel records and documentation to identify, research, and resolve erroneous or conflicting information.
• Research program regulations and processes, and respond to written and verbal inquiries regarding benefits programs.

Requirements

• Must be a U.S. citizen.
• This national security position requires a favorable suitability review and security clearance. Failure to maintain security eligibility may result in termination.
• Males born after December 31, 1959, must be registered for Selective Service.
• Suitable for Federal employment.
• Candidates must have served 3 months after their latest competitive appointment in the Federal service.
• New employees will be required to successfully pass the E-Verify employment verification check.
• May require a one-year probationary period during which continued employment will be evaluated.
• This position is non-exempt from the Fair Labor Standards Act and is not covered by a bargaining unit.
• Criminal history inquiries may occur before receiving a conditional job offer for some positions.

Qualifications

One year of specialized experience equivalent in level of difficulty and responsibility to the GS-05 within the federal service is required. Specialized experience is defined as providing technical or administrative support in employee benefits program delivery, compensation, or personnel action processing and review.

GS-06 Substitution of Education for Experience: Six months of graduate education may substitute for the required specialized experience if directly related to the position. Equivalent combinations of graduate-level education and experience may also be used.

Qualifications must be met within 30 calendar days after the closing date of the announcement unless otherwise indicated.

Additional Information

• Moving expenses will not be paid.
• Telework availability is limited and provided only in rare cases where it serves a compelling DoD need.
• This announcement may be used to fill temporary promotions, which may become permanent without further competition.
• Selections are subject to restrictions from the DoD Program for Stability of Civilian Employment.
• Priority Placement Program (PPP) and Military Spouse Preference (MSP) eligible candidates will receive priority consideration.
• First-time hires to the Federal Government will typically be set at step 1 of their respective grade level salary range.
• Employment of retired Federal employees receiving an annuity is subject to DoD policy guidance.
• The security designation will vary and may require a secret clearance or higher. A background investigation may delay the starting date.

Benefits

As a federal employee, you and your family will have access to a comprehensive benefits package designed to make your federal career rewarding. Eligibility for benefits depends on the type of position held (full-time, part-time, or intermittent).