HR Benefits Assistant

Summary/Objective

The position provides support to the HR Benefits Supervisor as well as the HR Department as a whole. The main tasks include assisting with FMLA processes, respond to employee questions regarding leave of absence, review current employee benefit programs to ensure adherence to company goals. Make recommendations to improve processes and efficiency.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with FMLA/LOA administration including individual state Paid Family Leaves.
• Maintain insurance premium arrears payments and provide notices to employees.
• Facilitate updates to company intranet (Connect) website for HR department.
• Assist with other HR responsibilities including:
  • Employee concerns (via phone calls/emails)
  • PlanSource login issues/password resets as needed
  • Verifications of Employment as needed
  • Unemployment claims as needed
  • Provide EAP information to employees as needed
  • Provide support to other parts of the department on an as needed basis
  • Cross training on Benefits billing

Competencies

• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
• Time Management: balance focus on small tasks while meeting broad project deadlines.
• Analytical Thinking: ability to identify inconsistencies to determine cause and recommend solutions.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
• Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Required Education And Experience

• 1 to 3 years of work in office administration
• Basic working knowledge of FMLA and related state medical leave regulations

Preferred Education And Experience

• Proficient with Microsoft/Outlook
• Proficient with Excel spreadsheets