Human Resources Assistant

New Hire & Onboarding Support

Coordinate and support the end-to-end onboarding process for new hires, including pre-hire task monitoring, logistics planning, equipment coordination, and Day 1 preparation.
Manage I-9 documentation, E-Verify submissions, and onboarding compliance tasks within required timelines; escalate exceptions appropriately.
Schedule and track benefits orientation sessions and support new hires through initial benefits enrollment and questions.
Serve as the first point of contact for new hire questions and onboarding-related inquiries.

Employee Data & Administrative Transactions

Process routine employee data updates in Workday including personal information, contact, and address changes.
Support basic Workday transactions and route more complex changes to the appropriate team member.
Process employment verification requests, EDD forms, unemployment documentation, and compliance paperwork within required timelines.

Benefits, Leave & Payroll Administrative Support

Provide first-line support for employee benefits questions and route complex inquiries to the HR Ops Specialist.
Process standard benefits and leave administrative tasks including HSA contributions, leave timecard entry, and benefits enrollment documentation.
Support per diem processing, including form intake, tracker management, and approval coordination.

HR Helpline & Ticket Support

Serve as first-line intake for the HR helpline, ServiceNow tickets, and the HR shared inbox.
Resolve straightforward requests independently and route items requiring judgment or system access to the appropriate team member.
Ensure all requests are acknowledged and routed within expected response windows.

General Administrative Support

Support training assignment coordination and scheduling logistics.
Assist with compliance documentation, records requests, and general HR administrative needs.

Qualifications

• 1-2 years of experience in an HR, administrative, or coordinator role
• Strong organizational skills and follow-through - you manage competing tasks without letting things fall through the cracks
• Comfortable working in a high-volume environment with a strong attention to detail and accuracy
• Experience with Workday HCM or a similar HRIS; ability to learn systems quickly
• Proficiency in Microsoft Office (Outlook, Word, Excel) and SharePoint
• Excellent written and verbal communication skills; professional and responsive at all levels
• High level of discretion when handling confidential employee information
• Familiarity with I-9 and E-Verify compliance preferred
• Associate's degree preferred; a combination of education and relevant experience is accepted