Human Resources Assistant

About the role

The HR Assistant provides professional customer service and ensures that employee and visitor needs are met. Responsibilities include answering phones, taking accurate messages, maintaining a professional front office, assisting with projects, processing forms, and maintaining employee records.

Responsibilities

• Answers phones, directs calls, and takes detailed messages
• Maintains a neat, clean, and organized lobby/hallway
• Assists with projects at the front desk, such as file maintenance and information packet creation
• Takes messages and relays information to HR staff
• Processes verifications of employment and income, creates ID badges, and assists with candidate applications
• Enters HRIS employee changes, logs garnishment and subpoena documents, and attends staff meetings
• Assists with onboarding and maintains a safe work environment
• Participates in performance improvement teams and actively promotes good public relations
• Handles difficult situations discreetly and professionally

Requirements

• Able to meet basic health requirements for San Gabriel Valley Medical Center, including required tests and TB skin test or chest x-ray
• Emotionally mature to handle the duties of the position
• Understands quality issues and performance improvement processes
• Participates in performance improvement teams and processes as directed
• Extends special attention and sensitivity to all patients, visitors, physicians, and fellow associates
• Maintains cooperation with other departments and allied professionals
• Respects and cooperates in all staff relationships and actively participates in team decisions
• Maintains confidentiality regarding employee information

Qualifications

• High school graduate or equivalent required
• Basic computer skills and good communication, organizational, and prioritization skills
• One year of human resources experience preferred