Human Resource Operations Specialist

About the role

The Human Resources Generalist plays a crucial role in supporting the Human Resources department and line managers across Rosendin. This position provides administrative and people management support, handling confidential information with professionalism and ensuring compliance with labor laws.

Responsibilities

• Main point of contact for field and front-line management employees for human resources information and assistance.
• Handles confidential information in a professional manner, respecting employee privacy while maintaining company confidentiality.
• Interacts with various levels of management, vendors, employees, and employee dependents.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions, terminations).
• Aids and supports HR Business Partners (HRBPs) in the design, communication, and execution of strategic People department initiatives in support of the business.
• Maintains and is responsible for data integrity by entering any required employee change information and updating files for payroll, benefit carriers, and other internal/external areas.
• Provides guidance in solving HR-related questions or issues related to comp and benefits, PTO, processes, or policy.
• Partners with Shared Services as necessary.
• Investigates and recommends corrective actions to resolve workplace issues or complaints.
• Partners with HRBPs and/or the Legal department as necessary.
• Supports the local college recruitment program initiatives from coordinating events to attending events as a Company representative.
• Supports the coordination of special projects and events, including benefits open enrollment, recognition events, performance appraisals, training, company events, etc.
• Acts as a liaison with other HR Functions to provide tactical solutions for the business.
• Handles performance improvement plans, progressive discipline, and other employee relations issues, working with the HRBP on escalated items.
• Basic knowledge of legal requirements related to day-to-day management of employees, risk evaluation, and regulatory compliance related to FMLA, leaves of absences, return to work, ADA, NLRA, etc.
• Partners with the legal department and/or HRBPs as needed/required.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention through management partnership and employee feedback systems or surveys.
• Identifies skill or knowledge gaps and delivers or coordinates training in response to topics.
• Performs other duties as assigned.

Requirements

• Basic understanding of Labor Law to include both State and Federal statues as well as basic familiarity with the NLRA.
• Understand basic concepts of risk analysis and management with the ability to exercise judgement in ambiguous situations where clear courses of action may not be present.
• Basic understanding of compensation philosophies and practices with the ability to recognize issues and apply established programs to address.
• Excellent verbal and written communication skills.
• Strong organizational, record-keeping, and follow-up skills.
• High level of discretion and interpersonal skills to handle sensitive and confidential personnel matters and documentation.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.), Oracle, and SharePoint.

Qualifications

• Basic understanding of Labor Law to include both State and Federal statues as well as basic familiarity with the NLRA.
• Understand basic concepts of risk analysis and management with the ability to exercise judgement in ambiguous situations where clear courses of action may not be present.
• Basic understanding of compensation philosophies and practices with the ability to recognize issues and apply established programs to address.
• Excellent verbal and written communication skills.
• Strong organizational, record-keeping, and follow-up skills.
• High level of discretion and interpersonal skills to handle sensitive and confidential personnel matters and documentation.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.), Oracle, and SharePoint.

Skills

• Basic understanding of Labor Law to include both State and Federal statues as well as basic familiarity with the NLRA.
• Understand basic concepts of risk analysis and management with the ability to exercise judgement in ambiguous situations where clear courses of action may not be present.
• Basic understanding of compensation philosophies and practices with the ability to recognize issues and apply established programs to address.
• Excellent verbal and written communication skills.
• Strong organizational, record-keeping, and follow-up skills.
• High level of discretion and interpersonal skills to handle sensitive and confidential personnel matters and documentation.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.), Oracle, and SharePoint.

Benefits

• ESOP – Employee Stock Ownership
• Annual bonus program based upon performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with our Rosendin Foundation

Pay

Competitive compensation package.

Schedule

Full-time position.