Human Resource Operations Specialist

About the role

The HR Operations Specialist plays a crucial role in supporting the administrative and compliance needs of Rosendin, a leading EMPLOYEE-OWNED electrical contractor. This role involves managing complex transactions, ensuring accuracy, and providing support across various HR systems and processes.

Responsibilities

• Process complex payroll transactions including garnishments, final checks, officer medical, tuition reimbursement, and payroll corrections.
• Partner with Payroll on escalated issues.
• Manage benefits life event processing, troubleshooting, and vendor portal administration.
• Serve as the escalation point for benefits questions the Admin team cannot resolve.
• Own leave case management including LOA documentation, FMLA eligibility tracking, workers compensation, and coordination with HRBPs and payroll.
• Process complex Workday transactions including hires, terminations, transfers, compensation changes, promotions, job changes, and position management.
• Review and audit transactions for accuracy; identify and correct errors before they create downstream impact in payroll or reporting.
• Manage the Workday inbox and ServiceNow ticket queue for complex cases requiring system access or compliance judgment.
• Support ER documentation, investigation coordination, and accommodation request processing in partnership with the HR Ops Lead, HRBPs, and Legal.
• Manage H1-B immigration case coordination and attorney communication; maintain compliance with all filing deadlines.
• Compile and manage personnel records for legal requests, ensuring appropriate handling and custodian sign-off.
• Administer total rewards programs including referral bonuses, service awards, car allowance, and ESOP processing.
• Conduct recurring compliance and data audits across payroll, I-9s, onboarding, leave, and Workday data quality.
• Deliver HR-related training, manage training assignments in Workday, and track and report training compliance.
• Support ROOT program facilitation and L&D event coordination.

Requirements

• 2–4 years of experience in an HR operations, HRIS, or HR coordinator role.
• Strong Workday HCM experience — transaction processing, data entry, and reporting.
• Demonstrated knowledge of leave administration, payroll processes, and benefits operations.
• Working knowledge of FMLA, ADA, COBRA, and applicable state leave laws.
• Strong attention to detail; ability to manage multiple active cases and transactions simultaneously with a high degree of accuracy.
• High professional discretion when handling sensitive employee, legal, and compliance matters.
• Excellent written and verbal communication skills.

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field preferred; combination of education and experience accepted.

Skills

• Strong Workday HCM experience.
• Knowledge of leave administration, payroll processes, and benefits operations.
• Attention to detail.
• High professional discretion.
• Excellent written and verbal communication skills.

Benefits

• ESOP – Employee Stock Ownership.
• 401 K Annual bonus program based upon performance, profitability, and achievement.
• 17 PTO days per year plus 10 paid holidays.
• Medical, Dental, Vision Insurance.
• Term Life, AD&D Insurance, and Voluntary Life Insurance.
• Disability Income Protection Insurance.
• Pre-tax Flexible Spending Plans (Health and Dependent Care).
• Charitable Giving Match with our Rosendin Foundation.

Pay

Competitive compensation package.

Schedule

Full-time position.