Human Resource Manager

Spokane Club is a membership-based organization where member happiness is the primary goal for all staff. Employee happiness is also fundamental to us.

About the role

The Human Resources Manager plays a crucial role in ensuring that members and guests have positive experiences through the selection and training of employees to support the organization’s efforts. This is a one-person office, supported by a payroll specialist and controller. The role requires a positive attitude, commitment to competence, professionalism, and excellence in customer service. Issues are addressed with cooperation and resolved professionally.

Responsibilities

• Recruitment and onboarding
• Compensation and benefits administration
• Regulatory compliance
• Performance management
• Employee relations
• Policy development and implementation
• Training and record-keeping
• Employee services

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in recruitment, onboarding, and employee relations
• Proficiency in performance management and compliance with employment laws
• Skills in developing HR policies, training, and development programs
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• Professional HR certification (e.g., SHRM-CP, PHR) is a plus
• Previous experience in a similar role within the hospitality industry is beneficial

Benefits

• Medical, dental, and vision insurance available after 30 days of employment (most of the cost covered by the Spokane Club; family members can be added at an additional expense)
• Basic life insurance coverage for all full-time employees ($50,000)
• 401k plan with a 1% match after one year of employment (upgrading soon)
• Accrued vacation time of up to 10 days per year (increases to 15 days after 5 years)
• Sick pay of 1 hour per 40 hours worked
• 6 paid holidays, plus 1 “floating” holiday
• Employee meal program (free company-provided lunch usually offered)
• 25% off Club meals, personal training, lessons, and activities
• Free Spokane Club membership and parking

Pay

Non-exempt salary position based on a 45-hour work week; salary range of $70,000–80,000 per year.