Human Resource Manager

About the role

As the Human Resources Manager, you will maintain Connect's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. This includes Recruiting & Hiring, On-Boarding & Orientation, Job Skills Training, Engagement & Retention, Performance Management, Employment Practices, Benefits/Salary Administration, and Payroll/Attendance. You will also help plan and facilitate leadership training for the Connect regional management team.

Responsibilities

• Follow processes for Driver Background Checks, Pre-Employment Medical Screening & DOT Physicals, Previous Employer Release of Information, in coordination with Connect Recruiter, Safety/Compliance, and Operations Personnel.
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Maintain Connect staff by testing and interviewing; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepare new-hires for assignments by conducting orientation and training programs.
• Manage orientation, referral program, and serve as liaison between team members and team leaders, facilitating resolution of any issues identified.
• Maintain employee benefits programs and inform employees of benefit changes; direct the processing of benefit claims.
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing Connect at hearings.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Help leadership team develop its vision for World Class Team Member Experience; facilitate goal-setting and action planning to prioritize and align HR programs with vision.
• Assess effectiveness of HR practices and lead the development and implementation of improvements to move toward the vision of world-class team member experience.
• Train and coach Connect leaders on setting clear expectations, using praise & recognition to motivate teams, and confronting non-performance.
• Partner with key stakeholders and Corporate Leadership to assess effectiveness of pay & incentive programs and develop new programs that drive retention & performance.
• Coordinate and conduct management training in interviewing, hiring, terminations, promotions, performance evaluations, and harassment.
• Investigate and advise management in appropriate resolution of employee relations issues.
• Other duties as assigned.

Requirements

• B.S. in Human Resources, PHR or SPHR certification.
• 5+ years of HR experience including benefits administration, performance management, recruiting/hiring, employment laws/personnel compliance, organizational structure, compensation and wage structure, classifying employees, communication processes, onboarding, orientation, training, and workers compensation.
• General understanding of FMCSA Compliance: incident/accident response and driver qualification files.
• Excellent organizational and motivational skills with outstanding attention to detail and observation ability.
• Ability to produce reports and develop relevant policies.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to hold others accountable to Clayton standards.
• Positive attitude and ability to work in a team environment.
• Previous experience in the Truck Driving Industry or related Logistics field.
• Certification in Employment Law or similar continuing education and industry training (e.g., PHR).

Benefits

• Flexibility to create your own health, dental, and vision benefits package.
• Competitive 401K programs, including investment options and company matching for full and part-time employees after one year.
• Paid parental leave.
• Tuition reimbursement.
• Employee Assistance Programs.
• Paid time for volunteering through the Clayton Impact program.
• Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational well-being, available online or in-person.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.