Human Resource Information System (HRIS) Analyst III

About the Role

Provide End User support for Human Resources, Benefits, Time & Labor, and Payroll in PeopleSoft and a third-party Time and Attendance system that interfaces with PeopleSoft.

Responsibilities

• Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and/or data reporting to end users which may include all state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities.
• Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities, and recommends solutions or alternate methods to meet requirements.
• Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
• Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS.
• Participates in HRIS business requirements analysis, system testing, change management or training of system implementations, upgrades, updates, and enhancements.
• Conducts special assignments and projects.
• Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
• Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately.
• Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws.
• Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency.
• Participates in meetings, conference calls, and presentations.
• Updates HRIS procedures, job aids, and/or training material for staff and end users.
• May evaluate the effectiveness of training programs, courses, curricula, and training resources and modify them to meet needs and plan, develop, coordinate, and deliver system training and education courses and curricula, services, and activities such as instructor-led classroom, on-the-job or virtual training, or workshops.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Requirements

• Two years' experience in researching, analyzing and interpreting data to resolve automated information system inquiries, requests, or problems, or to meet automated information system training needs.
• Two years' experience in using, or training others on using, an automated human resource, pension, payroll or benefits information system to enter, update, modify, delete, retrieve/inquire and report on data.
• One year of experience in interpreting laws, rules, regulations, standards, policies and procedures.
• One year of experience in analyzing system actions to ensure applications meet business requirements and user needs.

Conditions of Hire

Applicants must be legally authorized to work in the United States. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/.