Human Resource Consultant, Senior

Responsibilities

Serve as an initial point of contact for routine ER matters, including attendance, performance, conduct, and interpersonal workplace concerns.

Provide timely, policy-aligned guidance to leaders and support documentation of employee concerns.

Serve as a guide to leaders on teammate issues.

Assist in managing a portfolio of active ER cases, lead employee relations investigations, and maintain accurate and timely system updates.

Ensure documentation follows established processes and standards and brings forward trends or patterns in teammate concerns for review by HR Business Partners.

Participate in handoffs and escalations to the System ER team as directed.

Contribute to a seamless, consistent teammate experience across all HR touchpoints.

Leader Support & Capability Building

Build working relationships with operational leaders and act as a supportive HR resource.

Educate leaders on policy application and documentation expectations.

Reinforce consistent HR practices at the department level.

Contribute to a seamless, consistent manager experience across all HR touchpoints.

Compliance & Risk Awareness

Apply growing knowledge of HR policies and employment practices to identify and escalate potential risk areas.

Ensure actions align with organizational policy.

Defer specialized compliance matters (e.g., ADA, PWFA, Title VII, Title IX, appeals & grievances, formal investigations) to the System ER team.