Human-Centered Design Consultant
About the role
We’re continually growing and expect to expand our team as new client projects launch throughout Q3 and Q4. While this is not an immediate opening, we’re proactively connecting with talented Consultant candidates who may be a fit for future opportunities. Qualified applicants will be considered for upcoming roles as hiring needs arise.
YOUR IMPACT ON CULTURE DESIGN
Consultants at Gapingvoid are critical to bringing Culture Design® to life. You’ll work alongside experienced teammates and collaborate with our clients to co-create transformation, one insight and delivery at a time. In this role, you’ll contribute to solving complex consulting engagements - unpacking behaviors, synthesizing data, designing culture systems, and building powerful relationships along the way. You’ll apply and deepen your expertise in facilitation, research, storytelling, and design strategy. While Senior Consultants lead the project, you’ll lead workstreams, contribute to big-picture thinking, and elevate the quality of delivery at every step. This role is ideal for someone who thrives in fast-paced, ever-changing environments and brings both rigor and creative curiosity to their work. You’re not here just to get it done. You’re here to do it right, and to make it matter.
WHAT YOU'LL BE DOING
Workstream Owner & Culture Builder: You’ll lead distinct workstreams within projects, organize deliverables, manage timelines, and own stakeholder communications for your portion of the engagement. You’ll help structure the work and keep things moving - with rigor, precision, and heart.
Facilitation & Stakeholder Engagement: You’ll plan and deliver dynamic in-person and virtual facilitation sessions. Whether it’s a 1:1 interview, a 40-person offsite, or a large-scale event, you’ll bring presence, agility, and deep listening to help teams surface the truth, align around purpose, and unlock change.
Research & Insight Synthesis: You’ll conduct qualitative research (interviews, workshops, surveys) and make sense of it through analysis and storytelling. You’ll identify behavioral patterns, cultural blockers, and emerging insights - and synthesize them into strategic recommendations.
Visual Storytelling & Deliverables: You’ll craft decks, memos, and frameworks that bring clarity and resonance to complex challenges. You’ll write and design in Gapingvoid’s voice, elevating both the aesthetic and emotional impact of our work. You'll plan and execute events that provide impact and help transform large groups of people.
Client Relationship Support: You’ll serve as a day-to-day point of contact for stakeholders, helping build trust and clarity through every interaction. You’ll manage communications, navigate ambiguity, and anticipate needs - showing clients we’ve got them.
Team Collaboration & Learning: You’ll work closely with teammates across disciplines - creative, operations, and senior consulting - bringing a collaborative mindset and constant curiosity. You’ll ask questions, contribute ideas, and help refine how we do what we do.
WHAT YOU BRING
Bachelor’s degree and 4+ years of relevant professional experience, or Master’s degree and 2+ years of relevant experience in a relevant field such as Anthropology, Sociology, Psychology, Design, Business, Communications, and Marketing
Experience in consulting, experience design, marketing, facilitation, and strategic communications
You bring a passion for the mission and complexity of the DoD/DoW and adjacent spaces
Strong writer who can distill complexity into sharp, simple language across formats and audiences
Experience conducting interviews and qualitative research, with the ability to turn research into strategy and strategy into systems
Comfort working in ambiguity and moving quickly without all the answers
Deep curiosity about people, behavior, design, systems, and storytelling
Strong project management and communication skills, marked by clarity, accountability, and thoughtfulness
Emotional intelligence and presence in high-trust, high-stakes conversations
Ability to travel as needed (various U.S. based locations) for in-person client meetings and events - Up to 30%
Must be U.S.-based, with the ability to pass a background check and authorization to work in government spaces (a large share of our clients are in the Department of Defense or government-adjacent sectors).
ABOUT GAPINGVOID
We don’t fix broken culture. We build human operating systems. Gapingvoid exists to transform how organizations think, feel, and perform—from the inside out. We create Culture as a System (CaaS)™: a behavioral programming discipline that treats culture like code. It debugs dysfunction, installs belief, and maintains performance-scalably, measurably, and under pressure. Our team is a mix of culture designers, behavioral scientists, artists, storytellers, anthropologists, and learning strategists—united by a relentless pursuit of excellence and a bias for bold, meaningful change.
We Cut Through BS. We Design Belief. We Install Devotion.
Work sits at the bottom of most people's identity stack. Dead last. Beneath family, friends, hobbies—everything else that matters to them. We flip that script. Joining Gapingvoid means stepping into a fast-moving, emotionally intelligent environment where we care audibly, lead with clarity, and build systems that last. It’s intense. It’s meaningful. It’s transformative.
BENEFITS YOU CAN EXPECT
Remote-first flexibility with core hours (Mon–Fri, 9–5 ET) and task-based autonomy
Health & Wellness: 100% coverage of employee Vision and Dental insurance, 80% coverage of employee basic Healthcare insurance
Financial Security & Development: 401K matching: 100% match up to 4%, plus 50% match on the next 2% Educational assistance by approval
Professional Organization Membership for relevant professional organizations
Work-Life Integration: Parental Leave: Up to 12 weeks of paid leave after one year of employment, PTO: 20 days per year, plus 4 end-of-year reflection & restoration days and 6 paid Holidays, Connectivity Reimbursement: $100/month max, 5 Year Anniversary: 5 extra days PTO & $2,500 personal travel
Onboarding & Support: Personal buddy system to ease your onboarding journey and beyond