HRIS Coordinator

About the role

The HRIS Coordinator at Highgate Hotels is responsible for maintaining the integrity and reliability of the company's Human Capital Management (HCM) system. This role involves performing routine tasks such as managing employee records, user access, organizational charts, workflows, positions, earnings, deductions, and accruals.

Responsibilities

• Maintains the HCM system including employee records, user access, organizational chart, workflows, positions, earnings, deductions, and accruals
• Reviews and troubleshoots daily issues and action items within the HCM production and testing environments in a timely manner
• Supports end-users
• Aids in implementation, business processes, process improvements, feature enhancements, and end-to-end testing
• Performs data transfer, data mapping, and data validation tasks to ensure data quality
• Develops and maintains training materials, guides, and documentation
• Collaborates with the training team to translate training for end users
• Works with vendors to develop data imports and exports
• Maintains and monitors recurring data feeds to ensure they are functioning properly
• Troubleshoots any issues
• Manages audit and quality control processes for maintaining data integrity and security of HRIS
• Participates on project teams for the conversion of acquisitions to ensure a smooth transition to HCM
• Maintains knowledge of trends and developments in HRIS providers, vendors, and technology
• Provides timely metrics, trends, turnover reports, data analysis, and graphical representation to management as required using HRIS, Excel, and other applications to manipulate, analyze, and present data to end users

Qualifications

• Bachelor’s degree in Business, Human Resources, or another related field
• 3-5 years of experience maintaining HR business systems
• Experience maintaining a complete HCM solution
• Experience with Dayforce HCM (preferred)
• Excellent interpersonal and technical support skills
• Strong analytical and problem-solving skills
• Familiarity with human resources policies and procedures
• Intermediate to advanced Excel skills (vlookups, pivot tables, etc.)
• Highly organized with strong time management skills
• Great attention to detail and works well under pressure