HR Technology Analyst-Senior- Oracle Benefits

General Summary

A lead technical resource who, utilizing their previous human resources expertise, partners with HR and IT areas, and their customers, to optimize, support and maintain HR systems. Analyzes process design and data flow and recommends improvement by leveraging technological capabilities.

Functional Area of Responsibility

May include Absence, Benefits, TA, Compensation, Talent, HR Operations, Project Management/Testing Coordinator, etc..

Responsibilities

• Acts as HR Technology subject matter expert working with various departments to understand business requirements.
• Configures and tests the various system solutions to best meet the organization's needs while leveraging technology to be more efficient, accurate, and customer oriented.
• Designs, configures, and implements enterprise applications, ensuring that software solutions are designed and developed to perform as intended and are implemented according to user requirements.
• Performs system maintenance, including assisting in the review, testing and implementation of HCM ERP system upgrades or patches.
• Collaborates with functional and technical staff to coordinate application of upgrade or fix.
• Maintains HCM ERP system tables and configurations.
• Develops design documents, functional specifications, test scripts, supports data migration, and assists in issue resolution and risk mitigation for projects.
• Provides production support, including researching and resolving HCM ERP problems, unexpected results or process flaws, performing scheduled activities, and recommending solutions or alternate methods to meet requirements.
• Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools.
• Assists in development of standard reports for ongoing customer needs.
• Helps maintain data integrity in systems by running queries and analyzing data.
• Uses a deep understanding of the business processes and technology to help business partners identify improvement opportunities and complete various initiatives.
• Utilizes analytical skills to introduce and incorporate process and change management into business matters with the desired result of creating efficiencies and improving work practices.
• Critically thinks through upstream/downstream impacts due to change and mitigates negative outcomes.
• Creates and manages end-to-end process mapping, user stories, and test cases.
• Serves the HR Technology team in managing the day-to-day activities to support the HCM ERP and other inter-related functions, providing guidance to the junior staff members.

  Qualifications

  • Minimum Education: High School Diploma or GED
  • Preferred Work Experience: 4 years Experience with large-scale HCM ERP solutions, data management, configuration and/or reporting/analytics within HCM ERP application.
  • Required and 4 years Experience working with or designing HR information systems/HR business processes.
  • Required and 4 years Experience in HR functions, core business processes and best practices.
  • Required and HRIS, HR, Information Technology, or Business Administration experience.
  • Required Experience with Oracle, Lawson or Workday.
  • Preferred Knowledge, Skills, And Abilities: Accomplished Project Management skills to lead and roll out multiple projects successfully.
  • Excellent interpersonal/communication skills.
  • Advanced computer skills.
  • Excellent written and verbal communication skills.
  • Strong problem solving and negotiation skills.
  • Strong focus on ensuring a positive customer experience.
  • Strong analytic and computer aptitude.
  • Highly motivated, creative, and independent.
  • Capable of performing in a complex environment.