HR Technology Analyst Senior

About the role

The HR Technology Analyst Senior serves as the liaison between the HR functional area and IT in translating complex business needs into application technology solutions.

Responsibilities

• Analyzes, designs, develops, and maintains HRIS solutions to address complex and evolving business process needs.
• Collaborates with ServiceNow developers and platform management partners to ensure business and functional requirements are accurately incorporated into solution design, development, testing, and implementation.
• Serves as a subject matter expert for ServiceNow Human Resources Service Delivery and related HRIS solutions, providing guidance and resolving user questions and system issues.
• Led and supports projects that impact data management, configuration, and ongoing maintenance within the ServiceNow platform, ensuring alignment with business objectives and governance standards.

Requirements

• Requires a BA/BS and a minimum of 5 years of experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences

• Familiarity with Agile methodologies
• Strong analytical and problem solving skills
• ServiceNow platform fundamentals
• Employee Center Pro portal architecture
• Portal content types, taxonomy structure & audiences / targeting
• Content editor vs. service portal configurations
• Relationship between HR & user profile data and personalization capabilities
• Conceptual understanding of integration design (i.e., triggers, integration patterns, etc.)
• Conversational design (flows, redirects, steering)
• Permissions & security policies embedded within processes / configurations

Benefits

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $94,584 to $155,388. Locations: California; Illinois; New Jersey; New York; Virginia.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Pay

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Schedule

Must be able to work one Saturday per month and may have to work some weekends and evenings during implementation periods. Must be able to work CST or EST hours.

Location

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.