HR Specialist

Location: Glendale, Arizona | Department: Human Resources | Employment Type: Full-Time, Onsite | Pay Range: $68,000 - $72,000 | Reports To: Director of Human Resources

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Position Summary

The HR Specialist is the primary onsite Human Resources partner for the Glendale Distribution Center. This role owns recruiting and provides full‑cycle HR support for hourly Operations employees and leaders. The specialist builds strong relationships with the workforce, helps managers hire and retain the right people, ensures consistent policy administration, maintains accurate employee records, and escalates higher‑risk employee‑relations matters to the Director of HR. This is a hands‑on, fast‑paced role in a warehouse environment balancing recruiting, employee support, documentation, and operational priorities.

Essential Responsibilities

• Recruiting and Onboarding: Manage full‑cycle recruiting for hourly Operations positions, including posting jobs, reviewing applicants, scheduling interviews, conducting screens, coordinating interviews, and extending approved offers; partner with DC managers to understand staffing needs; ensure use of structured interview questions and matrices; coordinate pre‑employment requirements, background checks, drug screens, new‑hire paperwork, and onboarding; conduct or coordinate new‑hire orientation; build candidate pipelines through referrals, local outreach, staffing partners; track recruiting activity, time‑to‑fill, candidate flow, offer acceptance, new‑hire turnover, and staffing needs.
• Full‑Cycle Human Resources: Serve as day‑to‑day HR contact for employees and leaders; answer questions on payroll, benefits, PTO, attendance, policies, schedules, and records; support managers with coaching, performance documentation, corrective action, attendance issues, and policy application; maintain accurate employee records in Rippling; support leave, accommodation, workers’ compensation, return‑to‑work, and employee‑relations processes; ensure HR documentation is complete, objective, timely, and properly maintained; assist with payroll review, timekeeping, benefit enrollment, and audit activities; support employee engagement, recognition, communication, training, and retention initiatives; monitor attendance, turnover, disciplinary activity, hiring progress, and other workforce trends, providing reporting and recommendations; promote a respectful, inclusive, safe, and accountable work environment.
• Compliance and Operational Support: Help ensure compliance with company policies, wage‑and‑hour practices, employment laws, and required workplace postings; maintain confidentiality and exercise sound judgment; escalate matters involving discrimination, harassment, retaliation, safety concerns, accommodation requests, protected leave, final warnings, suspensions, demotions, and terminations to the Director of HR; support manager training on interviewing, documentation, performance management, attendance, corrective action, and employment‑law basics; perform other HR and operational support duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field preferred; equivalent HR experience considered.
• Three to five years of progressive HR experience, including recruiting and employee relations support.
• Experience supporting hourly, warehouse, distribution, manufacturing, retail, or similarly fast‑paced operations strongly preferred.
• Demonstrated full‑cycle recruiting experience for hourly or high‑volume positions.
• Working knowledge of employment practices, wage‑and‑hour requirements, performance management, employee relations, and HR documentation.
• Experience with HRIS, applicant tracking systems, payroll/timekeeping, and Microsoft Office; Rippling experience a plus.
• Bilingual English/Spanish strongly preferred.
• Strong communication, organization, follow‑through, judgment, and attention to detail.
• Ability to build trust with employees while maintaining appropriate confidentiality and professional boundaries.

Work Environment and Physical Requirements

• Regular onsite presence at the Glendale Distribution Center is required.
• Ability to work in a warehouse environment and move throughout the facility to support employees and operations.
• Occasional lifting of up to 25 pounds and normal office and warehouse walking, standing, and sitting activities.
• Occasional schedule flexibility may be needed to support different shifts, recruiting events, employee meetings, and operational priorities.

Success Measures

• Time to fill and quality of hire for Operations positions.
• New‑hire 30‑, 60‑, and 90‑day retention.
• Timely completion and accuracy of HR documentation and employee changes.
• Attendance, turnover, and employee‑relations trend reporting.
• Manager and employee responsiveness and service quality.

Why Glendale?

• Brand‑new distribution center.
• Fully air‑conditioned warehouse.
• Opportunity to help shape the culture, team, and HR foundation from the ground up.
• Fast‑paced growth with real visibility and impact.
• People‑first team built on Serve, Worth, Alignment, and Grit.

SWAG is committed to providing reasonable accommodations to qualified individuals with disabilities. The essential functions and physical requirements