HR Specialist

GENERAL PURPOSE

The HR Specialist provides support to employees, managers, and HR partners across the North America Contract and Corporate functions. This role delivers efficient, consistent, and customer-focused service across core HR processes, including employee lifecycle transactions, general HR questions and system support, while ensuring compliance and data accuracy.

About the role

This role supports routine HR processes and procedures, serves as a resource for routine HR questions, supports day-to-day HR transactions and organizational maintenance within Workday, partners with HR Shared Services to ensure timely and accurate processing of associate changes, assists HR Business Partners with transaction audits and data validation, produces recurring workforce reports and dashboards, coordinates follow-up actions and documentation resulting from HR and team meetings, documents processes, maintains project trackers, and supports implementation activities.

Responsibilities

• Partners with HR Business Partners, leaders and associates to support routine HR processes and procedures.
• Serve as a resource for routine HR questions to appropriate resources and support teams.
• Support day-to-day HR transactions and organizational maintenance within Workday.
• Partner with HR Shared Services to ensure timely and accurate processing of associate changes.
• Aid HR Business Partners with transaction audits and data validation.
• Produce recurring workforce reports and dashboards, including headcount, turnover, hiring activity, internal movement, promotions, and other workforce metrics for Finance and HR Business Partners.
• Support and prepare materials for cyclical HR processes such as merit, talent reviews, succession planning, organizational discussions, and workforce planning activities.
• Cook up follow-up actions and documentation resulting from HR and team meetings.
• Document processes, maintain project trackers, and support implementation activities.
• Identify opportunities to improve reporting accuracy, process consistency, and the overall employee experience.
• Aid in associate communications and HR program administration.
• Build foundational knowledge of HR Business Partner practices, employment policies, employee relations, workforce planning, and organizational effectiveness.
• Gain exposure to employee relations, talent management, and business partnership activities through guided participation and mentorship.
• Support special HR projects, process improvements, and operational initiatives.

Qualifications

• Bachelor’s degree in human resources, business administration, communications, organizational leadership, or a related field, or equivalent combination of education and experience.
• 0-2 years of professional experience in Human Resources, business operations, analytics, administration, customer service or a related field.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong attention to detail and commitment to data accuracy.
• Effective written and verbal communication skills.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Strong customer service mindset and ability to build positive working relationships.