HR Specialist

About the role

INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.

The HR Specialist provides information, solutions, and resolution in response to inquiries about Human Resources-related issues and transactions into the HCM system. In addition, the analyst maintains the HRMS databases for personnel actions and benefits changes and serves as a resource in matters regarding employee personnel actions, benefit plan administration, and transactions.

Benefits

• Front-loaded PTO
• Medical benefits through the extensive INTEGRIS Health Network
• Financial assistance for continued education
• 24/7 health support

Responsibilities

• Responds to customer inquiries including coordination of responses with other human resources personnel and facilities across the system
• Informs and educates customers about services available and self-service options
• Analyzes, researches, and responds to employee questions regarding benefit programs
• Interprets and applies HR policies when answering customer questions and processing transactions
• Manages all employment inquiries by assisting customers, and directing and triaging customer concerns according to the employment process
• Responsible for the application of solution management within the call center HR Help Desk software for all calls and customer interface
• Responsible for on-going imaging and auditing of employee records
• Reviews, analyzes, and enters data in the Human Resources Management Systems (HRMS), based on compliance with established policies and procedures
• Executes, audits, and reconciles all reports for billing/premium payment processing
• Processes requests as it relates to new hires, terminations, and status changes
• Maintains data entry in the Oracle HCM database and runs bi-weekly audits
• Provides analysis of problems concerning paid personal leave and payroll inquiries
• Reports to the HR Shared Services Lead or Manager

Qualifications

• Bachelor's degree in Human Resources or related field preferred, or 4 years of experience working in a Human Resources department, HR Call Center, Payroll, HR Information Systems, Benefits, or Recruiting role preferred
• Previous work experience in human resources and/or healthcare preferred
• Knowledge of Microsoft Office, Oracle, KRONOS, and ServiceNow preferred
• Must be able to effectively communicate in English (verbal/written)

Requirements

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.