HR Specialist

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe.

Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

About the role

In this role, you will serve as a key HR resource to departments across the School of Medicine, providing specialized support and focused expertise in payroll and leave processes. You will partner closely with department HR, managers, employees, and students to navigate HR processes, evaluate requests, resolve transactional issues, and ensure HR and payroll actions are completed accurately, consistently, and on time.

This role is a great fit for someone who enjoys problem solving, providing excellent customer service, and working collaboratively to keep complex HR processes moving.

Schedule

Hybrid position that may allow for remote work but requires the ability and willingness to work on-site in Durham, NC as needed based on operational needs.

Responsibilities

• Support accurate and timely payroll. Process payroll transactions, corrections, and adjustments for employees and students. Research and troubleshoot payroll issues and coordinate severance payments, vacation payouts, and other payroll-related actions and documentation.
• Process HR transactions from request through completion. Review and process hires, transfers, terminations, pay and schedule changes, data changes, cost distributions, and other HR transactions. Evaluate requests and supporting documentation to determine the appropriate action and resolve transactional issues that could delay processing.
• Provide specialized leave support. Process documentation and transactions related to FMLA, parental leave, military leave, personal leave, and other leave programs. Guide employees and managers through established requirements and coordinate applicable HR and payroll actions.
• Serve as a trusted resource for departments. Partner with department HR and employees to provide consistent guidance and focused expertise on payroll and leave processes. Respond to questions, troubleshoot complex transactional issues, and coordinate with School of Medicine HR and other Duke offices when additional expertise or review is needed.
• Support employees throughout the employment lifecycle. Coordinate HR and payroll activities associated with onboarding and separation, including reviewing documentation, completing required transactions, supporting I-9 requirements, and providing clear information about next steps and deadlines.
• Deliver an excellent service experience. Balance multiple priorities while ensuring requests are addressed accurately, consistently, and within established timelines. Communicate clearly, follow through on outstanding items, and help employees and departments successfully navigate HR processes.

Requirements

• Work requires knowledge of basic communications, research and mathematical principles normally acquired through a high school education.
• Work requires the ability to review, maintain, research, and report on human resource and payroll information/activities generally acquired through five (5) years of related experience.
• Ability to review, maintain, research, and report on HR and payroll information.
• Strong communication, organizational, customer service, and problem-solving skills.
• Must maintain confidentiality and adhere to Duke’s record retention policies.

Preferred Qualifications

• Experience processing payroll transactions, corrections and adjustments.
• Experience processing FMLA, parental leave, military leave, personal leave, or other leave programs.
• Familiarity with HR systems such as SuccessFactors, iForms, or dFac.
• Knowledge of Duke HR policies, procedures, and payroll practices.
• Experience supporting employees and departments in a shared services environment.
• Ability to manage multiple priorities and meet established deadlines with accuracy and attention to detail.
• Experience in healthcare, academic medicine, or higher education environments.

Benefits

Duke University provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members.

Learn more at: https://hr.duke.edu/benefits/

Pay

Duke University provides an annual base salary range for this position as USD $21.30 to USD $33.52. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.