HR Shared Services Associate

Awards

Company History

Inclusion and Belonging

Life at FIS

People of FIS

Our Teams

Responsibilities

• Support the sales team in identifying and qualifying leads.
• Manage relationships with clients to ensure satisfaction and retention.
• Develop and execute marketing strategies to drive client acquisition and engagement.
• Collaborate with cross-functional teams to deliver high-quality solutions to clients.

Requirements

• Bachelor's degree in Business Administration, Marketing, Communications, or related field.
• 2+ years of relevant experience in sales, marketing, or client services.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience working in a fast-paced, dynamic environment.
• Passion for customer service and building strong client relationships.
• Excellent problem-solving and analytical skills.
• Ability to adapt to changing priorities and deadlines.

Skills

• Strong written and verbal communication skills.
• Effective time management and organizational skills.
• Ability to work independently and as part of a team.
• Knowledge of CRM systems and marketing automation tools.

Benefits

• Competitive compensation package including base salary and performance-based incentives.
• Flexible work schedule with options for remote work.
• Comprehensive health and wellness benefits.
• Professional development opportunities through FIS University.
• Employee recognition programs and rewards.

Pay

Salary range: $50,000 - $75,000 annually.

Schedule

Hybrid work environment in Jacksonville, FL.

Role-specific schedule may vary based on business needs.

Remote work is an option for certain roles.