HR Shared Services Assistant

About the role

The HR Services Assistant role provides frontline support across multiple HR functions within a shared services model. This role serves as the primary point of contact for employee inquiries within the HR Shared services function, ensuring accurate information, strong customer service, and effective collaboration across teams.

Responsibilities

• Provide outstanding customer service and support for employee inquiries across multiple HR functions, including onboarding, benefits, records administrations, offboarding, and HR projects.
• Communicate and collaborate effectively with employees, managers, and cross-functional teams.
• Demonstrate strong problem-solving skills and a proactive approach to issue resolution.
• Ensure customer service standards are consistently met.
• Maintain accurate and organized records, paperwork, and documentation.
• Analyze data and trends to improve HR-related processes and recommend enhancements.

Requirements

• 1+ years of experience as a HR Assistant or similar junior HR role is a plus.
• Familiarity with a HRIS such as Workday preferred but not required.
• Bachelor of Science in Human Resources Management or similar field a plus.

Preferred Qualifications

• Organizational skills.
• Experience in providing HR Services support across multiple functions, including onboarding, benefits, and records management.
• Proficiency with HR systems of record, ticketing systems, phone system, and Microsoft Office (Teams, Word, Outlook, Excel, PowerPoint).
• Strong ability to work independently as well within a team environment.
• Excellent organizational and time management skills with the ability to handle multiple priorities in a fast-paced setting.
• High level initiative with no task too large or too small.
• Strong attention to detail and accuracy in data entry and communication.
• Bilingual (English/Spanish) preferred but not required.

Additional Information

• Pre-employment criminal background screening required.

What We Offer

• We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans.
• Enjoy access to our fully equipped onsite gym (San Juan Capistrano office location).
• Support your professional growth and development through our Learning Management System as well as training sessions and seminars.

Benefits

Take a look at these benefits (and more!) at www.ensignbenefits.com.

Equal Opportunity Employer

Ensign Services, Inc. is an equal opportunity employer.

Contact Information

If you need assistance or accommodation during the application process, please contact us at 888-659-3616.

Schedule

This position based onsite at the Service Center in San Juan Capistrano, CA and maybe eligible for a hybrid work option after a 90-day probationary period (not fully remote).