HR Operations Coordinator

About the role

Under general supervision, independently coordinates assigned enterprise Human Resources programs and recurring operational processes requiring HR knowledge, data validation, quality control, issue resolution, and collaboration across multiple internal and external stakeholders. Responsible for the accurate and timely execution of assigned payroll-impacting and employee-facing processes, including program intake, eligibility and documentation review, transaction preparation, reconciliation, audit support, stakeholder communication, and resolution of operational discrepancies. Serves as an operational point of contact for assigned programs and works collaboratively with Payroll, Compensation, Talent Acquisition, HRIS, Information Services and Technology, HR Business Partners, external vendors, and other stakeholders. Supports HR technology testing and implementation, develops and maintains procedures and job aids, identifies process and control gaps, and recommends improvements that promote accuracy, consistency, compliance, and effective HR service delivery.

Responsibilities

• Coordinates assigned enterprise HR programs and recurring operational processes in accordance with established policies, procedures, controls, and processing schedules.
• Coordinates program activities from intake through validation, processing, reconciliation, documentation, stakeholder communication, and issue resolution.
• Serves as an operational point of contact for assigned programs and provides guidance regarding process requirements, required documentation, deadlines, and status.
• Maintains program calendars, trackers, records, templates, standard work, and other operational resources; monitors outstanding items and follows up with responsible stakeholders.
• Prepares and validates recurring payroll-impacting files and other HR operational transactions by reviewing source records, approvals, employee information, eligibility requirements, payment timing, organizational data, and other required information.
• Performs pre- and post-processing audits and reconciliations to confirm that approved transactions were processed accurately; researches