HR Operations Coordinator

About the role

The XS Telecom team is seeking an HR Operations Coordinator to join our growing team! The HR Operations Coordinator supports the day-to-day operations of the Human Resources department and plays an important role in creating a positive, professional, and service-focused employee experience.

Responsibilities

• Coordinate pre-employment requirements, including background checks, drug testing, required forms, onboarding documents, and policy acknowledgments.
• Aid in new hire orientation preparation, communication, scheduling, and materials.
• Support remote onboarding processes, including electronic forms, virtual orientation support, system access follow-up, and new hire communication.
• Ensure new hire paperwork is completed accurately and submitted on time.
• Partner with hiring managers, payroll, safety, training, IT, and other departments to support a smooth onboarding experience.
• Help create a welcoming and organized experience for new employees.
• Maintain accurate employee records in HR systems and electronic personnel files.
• Process employee changes, including job title updates, department changes, supervisor changes, compensation updates, and employment status changes.
• Aid in employment verifications, employee letters, policy acknowledgments, HR forms, and general documentation.
• Prepare and maintain HR reports, spreadsheets, and tracking documents as needed.
• Ensure employee records are maintained in accordance with company policy and applicable legal requirements.
• Support benefits enrollment, eligibility updates, life event changes, and vendor follow-up.
• Maintain confidentiality when handling benefits, medical, and leave-related information.
• Aid in I-9 completion, audits, and compliance tracking.
• Aid in required training assignments, acknowledgments, certifications, and follow-up.
• Escalate employee concerns, policy questions, or compliance issues to HR leadership when appropriate.
• Support a culture of safety, accountability, fairness, and consistency.
• Respond to routine HR questions or direct employees to the correct resource.
• Aid in HR forms, process questions, employee updates, and follow-up items.
• Maintain a respectful, neutral, and solutions-focused approach when handling employee matters.
• Support employee engagement initiatives, recognition efforts, company communications, and HR events as needed.
• Help reinforce company expectations, professionalism, and positive workplace culture through daily interactions.
• Enter, update, and maintain employee information in HRIS and other HR platforms.
• Monitor pending system tasks and follow up to ensure timely completion.
• Run basic reports related to onboarding, headcount, benefits, employee changes, training, reviews, and compliance.
• Identify recurring process gaps or issues and communicate them to HR leadership.
• Aid in HR process improvement efforts and system clean-up projects.

Qualifications

• A high school diploma or equivalent required.
• 1 to 3 years of administrative, HR, payroll, benefits, onboarding, or related office experience.
• Experience handling confidential information.
• Strong computer skills, including Microsoft Outlook, Word, Excel, and Teams.
• Ability to learn HR systems, onboarding platforms, payroll systems, and electronic document systems.
• Excellent attention to detail, organization, and follow-through.
• Ability to manage multiple priorities and meet deadlines.
• Prior HR experience, HR coursework, or experience with HRIS/onboarding systems is helpful but not required.

Benefits

• On the job training with fully accredited training programs.
• Eligibility to Medical, Dental, and Vision benefits and 401K with company match.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career growth & development.

Pay

The base salary range for this position is $52,000- $72,000 annually. Please note that the compensation range reflects the base pay only and does not include benefits, or bonuses.

Schedule

This role is not eligible for visa sponsorship.