HR Operations Coordinator

About the Company

At XS Telecom, we do more than design and support technology—we connect people, businesses, and communities. With decades of industry expertise and partnerships with leaders such as Cisco, Ortronics, Leviton, and Commscope, our team of certified engineers, IT consultants, and technicians delivers customized network and communications solutions built for today's needs and future growth. We take pride in our ability to provide innovative, reliable, and scalable solutions that empower our clients to streamline operations, enhance productivity, and stay ahead in a rapidly evolving digital landscape.

As part of Industria, a leading electrical provider serving mission-critical, industrial, commercial, and government sectors, XS Telecom benefits from Industria's end-to-end expertise—from strategic planning to ongoing maintenance. This partnership enables us to deliver comprehensive solutions that support the infrastructure and operational excellence of our clients. Our commitment to quality, innovation, and customer satisfaction positions us as a trusted partner in the telecommunications industry.

Our company culture emphasizes continuous growth, professional development, and fostering a positive work environment. We believe that our employees are our greatest asset, and we strive to create a workplace where talent can thrive, ideas are valued, and careers can flourish. Join us in our mission to connect communities and power industries through cutting-edge technology and dedicated service.

About the Role

We are seeking a highly organized and proactive HR Operations Coordinator to join our expanding team. This role is vital in supporting the daily functions of the Human Resources department, ensuring a seamless and positive employee experience from onboarding to ongoing HR support. The HR Operations Coordinator will be responsible for managing various HR processes, including new hire onboarding, employee records management, benefits administration, compliance tracking, and HR systems management.

The ideal candidate will possess excellent communication skills, attention to detail, and a customer-focused approach. They will work closely with hiring managers, payroll, safety, training, IT, and other departments to facilitate smooth onboarding processes and maintain accurate employee data. Additionally, this role involves supporting employee engagement initiatives, assisting with HR reporting, and ensuring adherence to company policies and legal requirements. The HR Operations Coordinator will serve as a point of contact for routine HR inquiries and contribute to fostering a respectful, fair, and productive workplace environment.

This position offers an excellent opportunity for individuals looking to develop their HR career in a dynamic, growth-oriented company that values innovation, teamwork, and professional development. The role requires a commitment to maintaining confidentiality, managing multiple priorities, and supporting the company's mission to connect communities through technology.

Responsibilities

• Coordinate pre-employment requirements such as background checks, drug testing, and onboarding documentation
• Assist with new hire orientation, including preparation, communication, scheduling, and materials
• Support remote onboarding processes through electronic forms, virtual orientations, and system access follow-up
• Ensure completion and accuracy of new hire paperwork and documentation
• Collaborate with various departments to facilitate a smooth onboarding experience for new employees
• Maintain accurate employee records in HR systems and electronic personnel files
• Process employee changes, including job titles, department transfers, supervisor changes, and employment status updates
• Assist with employment verifications, employee letters, policy acknowledgments, and general HR documentation
• Prepare and maintain HR reports, spreadsheets, and tracking documents
• Support benefits enrollment, eligibility updates, life event changes, and vendor follow-up
• Maintain confidentiality while handling benefits, medical, and leave-related information
• Assist with compliance activities such as I-9 completion, audits, and tracking
• Support required training assignments, acknowledgments, and certifications
• Respond to routine HR inquiries and direct employees or managers to appropriate resources
• Support employee engagement initiatives, recognition programs, and company communications
• Enter, update, and maintain employee data in HRIS and other HR platforms
• Monitor pending system tasks, run reports, and identify process improvements
• Assist with HR process improvement projects and system clean-up efforts

Qualifications

• High school diploma or equivalent required
• 1 to 3 years of administrative, HR, payroll, benefits, onboarding, or related office experience
• Experience handling confidential information
• Strong computer skills, including Microsoft Outlook, Word, Excel, and Teams
• Ability to learn HR systems, onboarding platforms, payroll systems, and electronic document systems
• Excellent attention to detail, organization, and follow-through
• Ability to manage multiple priorities and meet deadlines
• Prior HR experience, HR coursework, or experience with HRIS/onboarding systems is helpful but not mandatory

Benefits

• Comprehensive health benefits including Medical, Dental, and Vision insurance
• 401(k) plan with company match to support long-term financial planning
• Flexible vacation policy and parental leave to promote work-life balance
• On-the-job training through fully accredited programs
• Opportunities for professional growth and skill development
• Engaging company culture with promotion-from-within opportunities and rapid career advancement
• Access to wellness programs, employee discounts, and other perks designed to support overall well-being