HR Operations Coordinator

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

About the Role

The HR Operations Coordinator supports the HRIS team by maintaining and documenting core HR processes, policies, and procedures. This role is responsible for delivering reporting and analytics that support compliance and data-driven decision-making, while enhancing operational efficiency and contributing to improved employee experience. The position plays a key role in supporting the organization’s overall success through accurate data management and continuous process improvement.

Responsibilities

• Support data integrity across HR systems by running audits as requested, correcting associated errors, and ensuring quality controls.
• Participate with HRIS Analyst in HR system implementations, integrations, and enhancement projects, including gathering and organizing requirements for testing, training, and rollout support coordination.
• Maintain and update HRIS process and procedure documentation to ensure consistency, accuracy, and compliance.
• Generate recurring and ad hoc HR reports (e.g., headcount, turnover, compensation, compliance).
• Support adherence to company policies and applicable federal and state employment laws. Assist with audits and maintain required documentation.
• Provide guidance to employees on HR policies and procedures as they relate to HRIS operations, escalating complex issues as needed.
• Collect, organize, and analyze HR data to identify trends and deliver actionable insights.
• Partner with HRIS Analyst and HR cross-functional teams to support workforce planning initiatives and continuous process improvements.
• Maintain working knowledge of HRIS and related systems. Support data integrity, system accuracy, and effective utilization.
• Contribute to HR initiatives and process enhancements aimed at improving efficiency and the overall employee experience.

Requirements

• 2-3 years of experience in HRIS and/or HR operations, with a strong emphasis on data analysis and reporting.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Knowledge of HR processes including payroll, benefits, recruiting, performance management, and compliance is a plus.
• Proficiency in ADP Workforce Now, required.
• Technologically proficient, including Intermediate Excel skills.
• High level of attention to detail and accuracy.
• Excellent problem-solving skills.
• Financial services industry experience is a plus but not required.
• Ability to manage confidential information with integrity.
• Ability to work in a fast-paced team environment with exceptional customer service skills.
• Exceptional interpersonal, verbal, and written communication skills.
• Experience with MS Office Suite software.

Why You'll Be a Good Fit

Our Core Values are an integral part of who we are and who we hire. By living our Core Values every day, we continue to attract the best and brightest talent, achieve unsurpassed results, and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate:

• Results - We are passionate about winning.
• Agility - We proactively anticipate, respond, and pivot to ensure MCU wins.
• Integrity - We operate with the highest ethical standards and highest degree of honesty.
• Belonging - We cultivate a culture of inclusion and teamwork.
• Ownership - We take personal responsibility and hold ourselves accountable for the results.

Pay

The pay range for this position is between $47,000–66,300 annually. Actual base pay offered may vary depending on job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus.

Benefits

• 401(k) with a 6% employer match per pay period.
• Medical, vision, dental, life, and disability insurance.
• Flexible paid time off and 11 paid holidays annually.