HR Operations Coordinator

About Entrega

Entrega is a growing technology professional services firm headquartered in Michigan, delivering enterprise technology, digital, and business solutions to global clients. We help leading organizations solve complex business challenges through the successful execution of business-critical technology initiatives, supported by our ongoing investment in our people, processes, and technology.

At Entrega, we believe exceptional client outcomes begin with exceptional employees. We provide an environment where professionals are trusted with meaningful responsibility, supported by experienced leadership, and empowered to make a measurable impact. You'll work alongside a talented team serving Fortune 500 clients, contribute to high-visibility initiatives, and have opportunities to influence how our company continues to grow. As we expand, employees who consistently deliver results have opportunities to broaden their responsibilities, advance their careers, and help shape the future of the organization.

About the Role

Entrega is seeking a highly organized and detail-oriented HR Operations Coordinator to support the day-to-day operations of our Human Resources function. This role serves as the operational foundation of HR by coordinating employee lifecycle activities, maintaining HR systems and documentation, supporting compliance, administering HR processes, and ensuring an exceptional employee experience. Working closely with the Senior HR Generalist and the Director of Workforce Performance & Operations, this role helps ensure HR operations are executed with accuracy, consistency, responsiveness, and professionalism.

This is an opportunity to help build the operational foundation of Human Resources at a growing professional services firm. As Entrega continues to grow, the HR Operations Coordinator will play an important role in developing scalable HR processes, improving operational efficiency, and supporting the continued evolution of our HR organization. This position is ideal for a highly organized professional who enjoys coordinating multiple priorities, improving processes, delivering exceptional customer service, and helping create an outstanding employee experience.

Work Arrangement

Hybrid – Troy, Michigan. Full-time position with occasional local travel as needed.

Responsibilities

• Employee Lifecycle Administration
  • Coordinate employee onboarding and offboarding activities.
  • Prepare offer letters, employment documentation, and onboarding materials.
  • Coordinate background checks, employment verifications, and pre-employment activities.
  • Facilitate new hire orientation and onboarding logistics.
  • Process employee status changes, promotions, transfers, and separations.
  • Ensure employee records remain accurate and complete throughout the employment lifecycle.
• HR Operations & Administration
  • Maintain employee records and HRIS data with a high degree of accuracy.
  • Coordinate benefits enrollment and employee benefits documentation.
  • Support leave administration and required documentation.
  • Manage HR forms, templates, and standard documentation.
  • Maintain personnel files and employment records in accordance with company policies and legal requirements.
  • Coordinate HR-related vendor interactions as assigned.
• HR Compliance & Documentation
  • Assist with I-9 administration and employment eligibility documentation.
  • Support HR compliance initiatives and internal audits.
  • Ensure required HR documentation is completed and maintained.
  • Track required employee acknowledgments and compliance activities.
  • Help maintain HR policies, forms, and operational procedures.
• HR Service & Employee Support
  • Serve as a primary point of contact for routine employee HR questions.
  • Coordinate responses to HR requests received through the HR inbox.
  • Assist employees with HR processes, forms, benefits, and general questions.
  • Escalate complex employee matters to the Senior HR Generalist as appropriate.
  • Deliver a responsive, professional, and service-oriented employee experience.
• HR Reporting & Continuous Improvement
  • Prepare routine HR reports and workforce metrics.
  • Assist with maintaining organizational charts and HR reporting.
  • Support implementation of new HR processes, systems, and technologies.
  • Identify opportunities to improve HR efficiency and standardize administrative processes.
  • Participate in HR projects and continuous improvement initiatives.

Qualifications

• Experience
  • 2–5 years of Human Resources, Human Resources Operations, HR Coordination, or Human Resources Administration experience.
  • Experience supporting onboarding, employment documentation, benefits administration, HRIS, or other HR operational activities.
  • Experience working in a fast-paced, professional business environment.
  • Experience supporting multiple HR functions simultaneously is preferred.
• Knowledge & Skills
  • Strong organizational and administrative skills with exceptional attention to detail.
  • Excellent customer service and interpersonal communication skills.
  • Ability to manage multiple priorities while maintaining accuracy.
  • Strong written and verbal communication skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Proficiency with Microsoft Office applications and HRIS platforms.
  • Strong process orientation with an interest in continuous improvement.
  • Ability to work independently while collaborating effectively with others.
• Education
  • Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
  • SHRM-CP certification or pursuit of HR certification is a plus but not required.

Performance Profile

This is a critical operational role within Entrega's Human Resources organization. The HR Operations Coordinator helps ensure HR processes operate efficiently, employees receive exceptional support, and managers have confidence that HR operations are executed accurately and consistently. Successful candidates will demonstrate:

• Exceptional organization and attention to detail.
• Strong ownership and accountability.
• Outstanding customer service and responsiveness.
• Ability to manage multiple priorities with accuracy.
• Professionalism when handling confidential information.
• Strong follow-through and operational discipline.
• A continuous improvement mindset.
• A positive, collaborative approach to supporting employees and managers.

Career Growth

Entrega is committed to investing in the long-term growth and development of our employees. As our company continues to grow, employees who consistently demonstrate strong performance, accountability, and leadership are provided opportunities to expand their responsibilities, develop new capabilities, and advance their careers. We believe career growth is earned through meaningful contributions and a commitment to excellence. Many of our leaders have helped build new services, improve how we operate, lead strategic initiatives, and shape the future direction of the organization.

Benefits

Entrega offers a competitive compensation package designed to recognize experience, capability, and performance. We are committed to supporting our employees both professionally and personally through a comprehensive benefits program that includes:

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off.
• Additional programs that promote health, well-being, and work-life balance.