HR Operations & Benefits Administrator

This role serves as the primary point of contact for employee benefits and leave inquiries, partners closely with the Talent Acquisition & HR Advisor and HR & Payroll Administrator, and ensures consistent, high-quality HR service delivery across the firm.

Responsibilities

• Benefits Administration:
  • Manages all aspects of BRR’s benefits programs including health, dental, vision, life, disability, FSA/HSA, and retirement plans.
  • Leads open enrollment planning and execution including employee communications, system updates, and vendor coordination.
  • Serves as the primary point of contact for employee benefits inquiries; resolves issues with carriers and vendors in a timely manner.
  • Supports the HR Director with benefit strategy; HR Director owns strategy, contract negotiations, and vendor relationships.
  • Maintains accurate benefits enrollment records and ensures timely processing of changes, qualifying life events, and terminations.
  • Monitors benefits utilization and prepares summary reports for HR Director review.
• Leave Administration:
  • Administers all leave programs including FMLA, ADA accommodations, state-specific leave laws, short-term disability, and personal leave.
  • Serves as the primary point of contact for leave requests; guides employees and managers through the leave process.
  • Maintains leave tracking records and ensures compliance with applicable federal and state leave requirements across all BRR locations.
  • Coordinates with the HR & Payroll Administrator to ensure accurate leave coding and pay processing.
  • Monitors leave trends and flags patterns or concerns to the HR Director.
• HR Administrative Operations:
  • Maintains and updates HR administrative processes, forms, and documentation to ensure consistency and accuracy across the firm.
  • Identifies opportunities to streamline and improve HR processes and workflows; makes recommendations to the HR Director.
  • Serves as backup for payroll processing in the absence of the HR & Payroll Administrator; maintains working knowledge of payroll systems and procedures.
  • Manages employment verification requests, unemployment claims administration, and related documentation.
  • Supports onboarding coordination in partnership with the Talent Acquisition & HR Advisor, including new hire paperwork and benefits orientation.
  • Maintains accurate employee records in HRIS; ensures data integrity for benefits, leave, and employment status.
  • Assists with HR reporting and data requests as directed by the HR Director.
• Administrative Compliance Execution:
  • Maintains BRR’s employee handbook and HR policy documentation; coordinates updates and distribution under HR Director direction.
  • Manages required federal and state labor law posting obligations across all BRR office locations.
  • Conducts periodic I-9 audits and maintains I-9 documentation in compliance with federal requirements.
  • Tracks and manages policy acknowledgment processes including annual employee signoffs.
  • Supports HR Compliance filings and reporting (EEO-1, benefits filings, etc.) as directed by the HR Director.
  • Monitors regulatory updates affecting benefits and leave administration; flags changes to the HR Director for review and decision.
• General:
  • Supports the Talent Acquisition & HR Advisor with recruiting-related tasks as needed, including scheduling, candidate coordination, onboarding logistics, and other activities that support an effective hiring process.
  • Provides general HR administrative support to the broader HR Team as capacity allows.
  • Performs other responsibilities as assigned.

Requirements

• Education and Experience:
  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
  • 5+ years of HR experience with demonstrated focus on benefits administration and HR operations.
  • Experience with leave administration (FMLA, ADA, state leave laws) strongly preferred.
  • Multi-state HR experience a plus.
• Licenses/Certifications:
  • SHRM-CP, SHRM-SCP, PHR, SPHR, or CEBS (Certified Employee Benefit Specialist) preferred.
  • Valid driver’s license required.

Skills

• Strong knowledge of employee benefits programs, carrier administration, and open enrollment processes.
• Working knowledge of federal and state leave laws (FMLA, ADA, state-specific programs).
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to handle sensitive employee information with professionalism and confidentiality.
• Ability to manage multiple priorities and deadlines simultaneously.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Proficiency with or ability to quickly learn BRR’s benefits administration and payroll platforms.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Schedule

Full-time, Exempt

Travel Requirements

0–10%