Human Resources Operations Administrator

LiveTrends Design Group is looking for a detail-oriented, tech-savvy Human Resources Operations Administrator to support the full employee lifecycle, manage HR processes, and ensure compliance with federal and state regulations.

About the role

The Human Resources Operations Administrator supports HR processes, drives Workers Compensation workstreams, maintains HR systems, payroll, and data accuracy, administers leave programs (including FMLA), and coordinates benefits and HR programs. This role ensures compliance, delivers timely and accurate HR support, and contributes to a positive employee experience. The ideal candidate is organized, passionate about helping employees, and plays a key part in day-to-day HR functions across all locations.

Responsibilities

• HRIS & Data Management
  • Maintain the HRIS system (e.g., Paylocity), ensuring data integrity, employee file accuracy, and timely updates.
  • Prepare HR documents, including offer letters, employment contracts, disciplinary notices, and termination paperwork.
  • Support the administration of employee lifecycle events (new hires, promotions, transfers, separations).
  • Process employee changes such as new hires, terminations, promotions, department, manager, and compensation updates.
  • Generate scheduled and ad-hoc HRIS reports, support audits, compliance reporting, and internal dashboards.
  • Troubleshoot HRIS issues and coordinate with HRIS support as needed.
• Payroll & Benefits Support
  • Manage the bi-weekly payroll process and support payroll preparation by collecting and verifying timesheets, attendance records, and PTO requests.
  • Provide employees with information about benefits, leave programs, and enrollment processes.
  • Administer benefits, including open enrollment, eligibility tracking, and vendor communications.
  • Process benefit enrollments, changes, and terminations within HRIS and carrier systems.
  • Assist employees with benefits questions, coverage details, and enrollment troubleshooting.
  • Coordinate open enrollment activities, communications, and audits.
  • Reconcile benefits enrollment discrepancies with carriers and payroll.
• Benefits Reconciliation
  • Compare monthly invoices from medical carriers against the employee census to identify discrepancies in enrollment, coverage levels, and billed amounts.
  • Reconcile the financial impact of any discrepancies identified and work directly with medical carriers to correct billing errors and resolve outstanding differences.
  • Partner with the Accounting team to itemize and quantify required financial reconciliations, ensuring accurate reporting of benefit-related costs.
• Onboarding & Offboarding
  • Coordinate new hire paperwork, background checks, and orientation materials.
  • Ensure a smooth onboarding experience by preparing employee files, equipment requests, and training schedules.
  • Support offboarding processes, including final payroll tasks and documenting the collection of company property.
• Compliance & Policy Support
  • Ensure HR practices comply with federal, state, and local labor laws.
  • Maintain I-9 records and assist with E-Verify compliance and audits.
  • Support audits, reporting, and preparation of compliance documentation.
  • Maintain and improve HR process documentation, SOPs, and workflows.
  • Manage the company’s EEO-1 filing and OSHA filing.
  • Manage the Workers Compensation process including the preparation of Wage Statements, auditing investigation findings, and working with the WC insurance carrier.
• Employee Support
  • Serve as a reliable point of contact for employees regarding HR-related questions (payroll, policies, benefits, and general inquiries).
  • Direct employees to appropriate resources or escalate issues as needed.
  • Respond to inquiries regarding policies, procedures, benefits, HRIS use, and general HR support.
• HR Operations & Reporting
  • Generate HR reports on headcount, turnover, PTO usage, and other workforce metrics.
  • Support HR projects including employee engagement surveys, recognition programs, and training coordination.
  • Assist with employee communications, announcements, and HR-related updates.

Requirements

• Required Qualifications
  • Bi-lingual in Spanish and English.
  • 3+ years of HR or administrative experience.
  • Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
  • Experience administering FMLA or employee leave programs.
  • Strong working knowledge of HR systems (Paylocity, E-Verify, etc.).
  • Understands HR compliance requirements (FMLA, ADA, PWFA, EEO, I-9, etc.).
  • High attention to detail, accuracy, and confidentiality.
  • Excellent organizational and data management skills.
  • Strong communication skills and customer-service mindset.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Preferred Qualifications
  • Experience supporting benefits administration.
  • Experience improving HR workflows, processes, or automations.
  • Intermediate Excel skills (VLOOKUP, pivot tables, graphs & charts) and reporting skills.

Physical Requirements

• Ability to sit, stand, and use a computer for extended periods.
• Ability to lift up to 20 lbs., as needed (for files/materials/incoming deliveries, etc.).