HR Operations Assistant
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
About the role
The HR Operations Assistant will work under the general supervision of the HR Operations Manager, providing critical support in the HR and recruitment functions of Bassett Healthcare Network. The primary objective is to ensure an effective and efficient HR process through accurate and timely processing of candidate and new hire scheduling and other HR division-related administrative tasks. Strong communication, organization, and service skills are essential to represent Bassett and Human Resources well to our applicants, leaders, and employees.
This is an onsite position, requiring the employee to be at a network location every day. The employee will have a primary location at Bassett Medical Center in Cooperstown, NY but should expect to travel to additional locations within the network based on business needs.
Responsibilities
- Serves as a first point of contact for employee and manager inquiries via HR ticketing systems (e.g., Zendesk), email, or phone
- Greets all visitors to the HR House
- Sorts and distributes all incoming and outgoing HR mail at the HR house
- Monitors office supply levels and informs the appropriate party when additional supplies need to be ordered
- Manages and maintains the Bassett Housing page on the intranet
- Assists the HR Operations Specialists with creating, maintaining, and auditing employee files
- Manages confidential and sensitive employee information and adheres to strict data privacy standards
- Processes document uploads in UKG and completes required tracking procedures
- Assists the HR Operations team with administrative functions
- Manually enters candidate data into ATS systems
- Schedules interviews with candidates and hiring managers
- Partners with Talent Acquisition Partners/Nursing Recruiters to coordinate events and community activities
- Supports the HR Operations team with employee engagement and employee recognition initiatives throughout the Network
- Performs other duties as assigned
Requirements
- High school or GED, required
- 2 Year / Associates degree in a related field preferred, and can be used in lieu of experience
- 2 years of experience as administrative support or in a business office, required
- 1 year of experience in a multi-functional role where high-touch customer service is required
- 1 year of experience working in a high-volume environment, preferred
Skills
- Accuracy
- Attention to Detail
- Build Relationships
- Communication
- Computer Skills
- Customer Service
- Maintain Files
- Time Management
Physical Requirements
- Sedentary Work - Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing are required only occasionally, and all other sedentary criteria are met.
- Occasional grasping, lifting, pulling, reaching, standing, walking
- Frequent hearing, repetitive motion, talking
- Constant typing/clerical/dexterity, seeing/monitor/computer use, visual acuity (color, depth, perception)
Travel
Occasional Travel - The job may require travel from time-to-time, but not on a regular basis.
Benefits
Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:
- Paid time off, including company holidays, vacation, and sick time
- Medical, dental, and vision insurance
- Life insurance and disability protection
- Retirement benefits including an employer match
- And more!
Specific benefit offerings may vary by location and/or position.
Pay
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.
Pay Range Minimum USD $19.50/Hr. Pay Range Maximum USD $29.26/Hr.