HR/Office Manager

About the role

The HR / Office Manager is responsible for keeping the people-side of Pro-Serv running smoothly, legally, and professionally.

Responsibilities

• Human Resources & Compliance
• Maintain complete and accurate employee personnel files (digital and physical)
• Ensure compliance with labor laws, OSHA requirements, and company policies
• Track certifications, licenses, training, and expiration dates
• Document disciplinary actions, performance notes, and safety incidents
• Maintain employee handbook acknowledgments and policy updates
• Hiring & Onboarding
• Coverage of job openings
• Scheduling interviews
• Coordinating background checks, drug screens, and license verification
• Preparing offer letters and new hire paperwork
• Setting up first-day onboarding (systems access, uniforms, training schedules)
• Payroll & Benefits Coordination
• Review and verify timecards
• Monitor PTO balances and accruals
• Coordinate payroll data with Finance
• Handle benefit enrollments, changes, and employee questions
• Track and assist with workers’ compensation claims
• Aid in payroll audits and corrections
• Office Administration
• Manage office supply inventory and ordering
• Handle vendor paperwork and administrative requests
• Answer incoming administrative calls and emails
• Aid in meeting preparation and company events
• Maintain organized office systems and files

Qualifications

• 3+ years experience in HR, Office Management, or Administrative Management
• Strong knowledge of HR compliance and employment documentation
• Experience with payroll coordination and benefits administration
• High attention to detail and organization
• Ability to handle confidential information professionally
• Strong communication and follow-through
• Comfortable working in a fast-paced, blue-collar service environment