HR/Office Manager

About the role

The HR / Office Manager is a key role within Gryphon’s corporate office, responsible for managing the full lifecycle of human resources functions while also ensuring the smooth day-to-day operations of the office environment. This individual serves as a trusted partner to leadership and employees, balancing HR compliance and employee support with office coordination and administrative oversight.

Responsibilities

• Human Resources Functions:
  • Manage full-cycle recruiting including job postings, screening, interviews, offers, and hiring coordination
  • Partner with leadership to understand workforce needs and develop recruiting strategies
  • Carefully coordinate background checks, onboarding paperwork, and system setup
  • Ensure a smooth, timely onboarding and orientation process for all new hires
• Employee Relations & HR Support:
  • Serve as primary point of contact for employee HR questions and concerns
  • Support performance management, coaching, and corrective action processes
  • Aid in employee investigations and documentation in coordination with leadership
  • Maintain employee records and HRIS data with strict confidentiality
• Benefits Administration & Audits:
  • Administer employee benefits including medical, dental, vision, life, disability, and retirement plans
  • Act as liaison with brokers, carriers, and vendors
  • Conduct regular audits of benefit invoices to ensure accuracy
  • Resolve discrepancies and ensure timely payments
  • Support open enrollment and employee education efforts
• Compliance & HR Operations:
  • Ensure compliance with federal, state, and local employment laws (FLSA, ADA, FMLA, COBRA, ACA, etc.)
  • Assist with audits, internal reviews, and compliance reporting
  • Maintain and update HR policies, procedures, and employee handbook
  • Support payroll coordination through auditing HR changes and approvals
• Offboarding & Transitions:
  • Manage resignations, terminations, and employee separations
  • Coordinate final pay, benefit terminations, and COBRA notifications
  • Conduct exit interviews and track trends for leadership
• Reporting & Projects:
  • Prepare HR metrics and reports (headcount, turnover, benefits, compliance)
  • Support HR projects, system implementations, and process improvements
• Office Management Responsibilities:
  • Oversee daily operations of the corporate office to ensure an organized and efficient work environment
  • Coordinate office supplies, vendor relationships, and facility needs
  • Manage office communications and support company-wide initiatives and events
  • Aid in meeting coordination, leadership support, and internal communications
  • Partner with leadership to support employee engagement activities and company culture initiatives
  • Ensure the office environment reflects Gryphon’s professional and team-oriented culture

Requirements

• Required:
  • Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
  • 3–5 years of progressive HR Generalist experience
  • Strong knowledge of employment laws and HR best practices
  • Experience with benefits administration and invoice audits
  • Proficiency with HRIS systems and Microsoft Office
• Preferred:
  • HR certification (PHR, SHRM-CP)
  • Experience in multi-state environments
  • Experience supporting audits and compliance reviews

Qualifications

• Strong attention to detail and analytical skills
• High level of discretion and confidentiality
• Excellent communication and interpersonal skills
• Proactive, solutions-oriented mindset
• Strong organizational and office coordination skills

Work Environment & Physical Requirements

• Onsite role in Gryphon’s Houston corporate office
• Ability to sit, stand, and use office equipment for extended periods
• Occasional lifting up to 20 lbs (files, materials)

Why Join Gryphon?

At Gryphon, every team member plays a role in delivering results for our clients and supporting one another. We believe in accountability, teamwork, and creating an environment where people can grow and succeed.

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