HR & Office Coordinator
Worldwide Mission Critical · Plano, TX · 2 wk ago
AdministrativeVolunteer
About the role
The HR & Office Coordinator supports the HR function across administrative, onboarding, and compliance-related tasks, while also serving as the on-site point of contact for the Dallas office. This role is responsible for guest and new hire experience, day-to-day administrative support, and coordination of recurring HR processes. This person will work closely with the HR Manager and local office leaders, providing a professional, welcoming presence for in-person interactions while building the operational foundation needed for future growth within the department.
Responsibilities
- Serve as the on-site point of contact for the Dallas office, including welcoming new hires and guests
- Manage office access (key fobs, guest coordination) and ensure required labor law postings are current
- Handle incoming packages and deliveries, general office upkeep, and IT ticket submissions for new hire equipment needs
- Coordinate office supplies, vendor relationships, and swag inventory for the Dallas office
- Prepare new hire workspaces and laptops ahead of start dates
- Support a smooth first-day experience, including office tours, headshots, and welcome lunches
- Coordinate offboarding logistics for Dallas-based departures, including equipment return and shipping to IT
- Coordinate new hire paperwork (I-9, background checks) and serve as backup for scheduling onboarding sessions
- Assign and track completion of required trainings (e.g., OSHA, anti-harassment) and maintain the training log
- Maintain the HRIS (Paylocity) and support related Ajera updates across all employee life-cycle processes
- Track, file, and audit employee compliance documentation, ensuring electronic files remain accurate and up to date; assist with related HR reporting and audit requests
- Support benefits administration, including open enrollment logistics
- Support workers' comp claim intake and documentation
- Draft routine internal communications and support scheduling for HR-led meetings
- Support the recruiting team with staffing-related activities, including scheduling interviews
- Respond to employment verification requests
- Support performance review cycle logistics, including reminders and tracking submission status
- Help maintain the employee handbook and HR SharePoint content
- Support employee engagement initiatives and company-wide events
- Maintain strict confidentiality regarding all HR-related matters and documentation
- Complete additional projects as requested by the HR Manager and local office leaders
Requirements
- Bachelor's degree preferred; high school diploma required
- Ability and willingness to be on-site 5 days a week in Plano, TX
- 6+ months to 3 years of administrative and/or HR experience (internship experience counts)
- Familiarity with HRIS systems (Paylocity experience a plus)
- Basic understanding of labor law concepts, with interest in staying current on HR practices
- Detail-oriented with strong analytical and problem-solving skills
- Service-minded team player, with a focus on accuracy and timeliness
- Strong written and verbal communication skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint)
- Comfortable managing multiple recurring deadlines while working independently day-to-day, under remote guidance from the HR Manager