HR & Office Assistant

About the Company

High Spirits Hospitality is the parent company to Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. What started as a small bartending company in the owner's garage in 2011 has grown into a thriving business with 40 full-time and 100+ part-time employees, providing services for over 1,000 events a year. The company is driven by a vision of exceptional customer service and a remarkable team culture. Its values are: Radically Inclusive, Embracing Individuality, Making Life Fun, Active Learners, Responsible Citizens, Keepin' It Real, Ahead of the Curve, Bold, Leading with Heart, and Exceeding Expectations Everyday.

Responsibilities

• Process background checks and collect, review for completeness, and route new‑hire paperwork for appropriate approval.
• Coordinate onboarding records, required acknowledgments, interview times, orientation steps, and other scheduled hiring activities.
• Communicate professionally and promptly with job candidates, assist with job postings, and maintain candidate status updates as directed.
• Monitor shared HR and office email inboxes; respond within assigned scope and route questions or requests to the appropriate manager.
• Maintain confidential personnel and applicant files with discretion, accuracy, consistent naming, and appropriate access practices.
• Track missing documents, licenses, certifications, acknowledgments, renewals, and deadlines; provide timely reminders and status reports.
• Support employee questions by gathering basic information and routing each matter to the correct manager or leadership contact without making hiring, disciplinary, payroll, legal‑compliance, or policy decisions.
• Set up and prepare for employee orientations and training.
• Provide general office administration, including filing, data entry, supply coordination, meeting support, incoming and outgoing mail, document preparation, and special projects.
• Provide secondary bookkeeping support by entering and coding transactions in QuickBooks, matching receipts and invoices, assisting with accounts payable and accounts receivable tasks.
• Resolve missing receipts, unclear charges, invoice questions, event billing issues, payroll questions, vendor discrepancies, and other financial follow‑up items.
• Use Microsoft Office and applicable HR and accounting systems to maintain accurate records, trackers, correspondence, and reports.
• Run errands, including bank and post office runs.
• Provide support with business and government licensing and registration tasks, such as registering vehicles and completing business license applications.
• Perform other accounting, bookkeeping, administrative, reporting, or special project duties as assigned based on business needs.
• Periodically work events in a support capacity.
• Take ownership of assigned work, follow through on commitments, and communicate proactively when support or clarification is needed.
• Represent High Spirits Hospitality with professionalism and reflect brand values in work, communication, decision‑making, and service to others.
• Communicate quickly and professionally with clients, guests, teammates, vendors, and partners, recognizing that some work‑related communication may occur after hours due to the event‑based nature of the business.
• Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation when needed.
• Support a positive, inclusive, and accountable work environment that aligns with company culture and standards.
• Be dependable, solutions‑focused, and adaptable as business needs, priorities, and event conditions change.
• Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly to complete work and stay informed.
• Submit digital documents, reports, checklists, receipts, and other required records accurately and on time.
• Attend required company meetings, trainings, and check‑ins as scheduled, and come prepared to actively participate.
• Stay well‑versed in company offerings, policies, safety standards, and service expectations, and follow updates as they are communicated.
• Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality.
• Follow all applicable laws, licensing requirements, and company procedures related to work, including safety, sanitation, alcohol service, and workplace conduct standards.
• Use company property, equipment, and workspaces responsibly and help maintain them in clean, organized, working condition.
• Support alcohol service or alcohol‑related event duties as needed, in accordance with company policy and applicable law.
• Maintain a professional appearance that reflects hospitality standards and brand.
• Perform other duties and support additional shifts or assignments as needed based on business needs.

Requirements

• 1+ years of experience in a relevant role, specifically in hospitality, human resources, or office administration.
• Lead with respect and inclusivity; able to support all clients with professionalism and care.
• Comfortable using Microsoft Office tools and other technology to stay organized and efficient; experience with QuickBooks is a plus.
• Able to communicate clearly and professionally in English, both verbally and in writing.
• Highly organized, analytical, and ready to tackle challenges with creative problem‑solving.
• Present yourself professionally and confidently.
• Flexibility to work frequent evenings and weekends to accommodate client needs.
• Valid driver’s license and reliable vehicle for daily travel between venues and the corporate office.
• Cell phone with voice, text, and data capabilities available for work use.
• Able to perform the essential functions of the role, with or without reasonable accommodation, including standing and walking for extended periods and occasionally lifting or carrying up to 50 lbs.
• High school diploma or GED; a college degree is not required.
• Able to successfully pass a background check consistent with applicable law and role requirements.
• Able to successfully pass a drug screening consistent with applicable law and company policy.
• Authorized to work in the United States.

Benefits

• Health insurance stipend through the Blue Cross ICHRA plan.
• Eligible to enroll with Palmetto Proactive Healthcare for $30 a month.
• Accrued Paid Time Off and Paid Holidays.
• Paid parental leave with a flexible return‑to‑work program.
• Weekly pay.
• Eligible to participate in the Employee Referral Bonus program.
• May be eligible to receive tips for certain shifts or assignments.

Pay

This is a non‑exempt position that pays $19‑$21 per hour.

Schedule