HR Manager, NACF

About the role

The HR Manager is a key strategic partner on the (Insert Line of Business) PXT team, bringing expertise in leadership development, employee experience, culture, and change management. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.

Responsibilities

• Lead a diverse team of HR professionals with varying levels of experience to drive operational excellence through high-judgment decisions, risk mitigation, and employee experience enhancement.
• Guide your team in ensuring practices comply with company policies, procedures, and federal, state, and provincial laws or regulations, while fostering their professional growth and expertise.
• Partner with Business Leader(s) to strengthen culture and deliver business results.
• Create an environment where employees feel safe, valued, and respected through data-driven workforce solutions and effective people management practices.
• Drive talent management and development across all levels, establishing mechanisms for equitable selection, retention, and performance optimization.
• Coach leaders to build high-performing teams and address performance gaps effectively.
• Monitor employee sentiment through regular floor presence, data analysis, and feedback mechanisms.
• Hold leaders accountable for delivering positive employee experiences and implement targeted action plans to strengthen culture.
• Champion organizational change through effective stakeholder management and change leadership.
• Engage teams regularly, remove adoption barriers, and model positive behaviors while maintaining strong partnerships across functions.
• Drive adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience.
• Lead the HR team in developing digital fluency, leveraging analytics for decision-making, and utilizing AI to streamline processes while maintaining a human-centered approach.
• Own end-to-end PXT operational excellence through rigorous process execution, structured inspection routines, and effective use of tools and data.
• Ensure consistent documentation standards and timely issue resolution while escalating systemic concerns appropriately.

Qualifications

• 5+ years of human resources leadership, or 5+ years of leadership in operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, or manufacturing experience.
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.
• Bachelor's degree.
• Demonstrated success achieving department goals through data-driven workforce solutions and HR metrics.
• Master's Degree or MBA preferred.
• Experience supporting hourly, front-line and salaried employee populations.
• Knowledge of employment law, employee relations, and HR compliance.
• Experience building, leading, and developing high-performing HR teams through effective coaching, mentoring, and people management.
• Expertise in core HR functions including talent lifecycle planning, workforce management, and organizational effectiveness.
• Experience resolving sensitive employee relations matters.
• Experience in implementing solutions that measurably improve employee experience, engagement, and retention.
• Experience driving adoption of technology solutions, with experience leading teams through digital transformation and process improvements.
• Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner.