HR Manager

Essential Duties And Responsibilities

• Manages a small team of HR members who provide HR support to Ops Leaders
• Consults with line management, providing HR guidance when appropriate
• Tracks and analyzes trends and metrics in partnership with the HR Director to develop solutions, programs and policies
• Works directly with staffing agencies as needed in order to fill open warehouse associate positions and conducts orientation as needed
• PARTNERS WITH BUSINESS LEADERS TO DEVELOP AND DRIVE INITIATIVES, FOSTERING EFFECTIVE COMMUNICATION TO LINE MANAGEMENT AND THE ASSOCIATE POPULATION
• AIDES IN RESOLVING COMPLEX EMPLOYEE RELATIONS ISSUES. CONDUCTS EFFECTIVE, THOROUGH AND OBJECTIVE INVESTIGATIONS WITH ABILITY TO TRACK OUTCOMES AND FIND PROPER RESOLUTION
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. PARTNERED WITH THE LEGAL DEPARTMENT AS NEEDED/REQUIRED
• PROVIDES DAY-TODAY PERFORMANCE MANAGEMENT GUIDANCE TO LINE MANAGEMENT (E.G., COACHING, COUNSELING, CAREER DEVELOPMENT, DISCIPLINARY ACTIONS)
• WORKS CLOSER WITH MANAGEMENT AND EMPLOYEES TO IMPROVE WORK RELATIONSHIPS, BUILD MORALE, AND INCREASE PRODUCTIVITY AND RETENTION
• OVERSEES THE ADMINISTRATION OF TRAINING PROGRAMS TO ENSURE SUCCESSFUL OUTCOMES
• ADMINISTERS AND EXECUTES ROUTINE TASKS IN DELICATE CIRCUMSTANCES SUCH AS PROVIDING REASONABLE ACCOMMODATIONS, INVESTIGATING ALLEGATIONS OF WRONGDOING, AND TERMINATIONS
• ACTIONS AS A BENEFITS LIASON FOR THE WAREHOUSE, ENSUREING ALL EMPLOYEES HAVE ACCESS TO THE BENEFITS INFORMATION AND WAIVE OR ENROLL EACH MONTH AND ABILITY TO PROVIDE GUIDANCE ON BENEFITS QUESTIONS OR ISSUES
• MANTAINS OSHA LOGS AND WORKERS COMP CLAIMS FOR THE SITE
• ASSISTS WITH RECRUITMENT AS NEEDED BY SUPPORTING BACKGROUND CHECKS, INTERVIEWS, CONTRACT NEGOTIATIONS, EMPLOYEE ONBOARDING, SUCCESION PLANNING, AND PERFORMANCE EVALUATIONS
• CONDUCTS EXIT INTERVIEWS AND EMPLOYEE QUESTIONNAIRS, ANALYZES DATA AND MAKES RECOMMENDATIONS TO THE MANAGEMENT TEAM FOR CORRECTIVE ACTION AND CONTINUOUS IMPROVEMENT
• OVERSEES THE MAINTENANCE OF EMPLOYEE RECORDS IN HRIS AND OTHER SYSTEMS
• MANTAINS COMPLIANCE WITH FEDERAL, STATE AND LOCAL EMPLOYMENT AND BENEFITS LAWS AND REGULATIONS
• REVIEWS TIMECARDS AND ATTENDANCE TO ENSURE ACCURATE PAYROLL RECORDS
• MANTAINS THE BADGE SYSTEM TO ENSURE ACCURATE ACCESS FOR ALL ASSOCIATES
• ACTIONS AS A CONTACT PERSON FOR VENDORS WHEN NEEDED
• PERFORMS VARIOUS OTHER DUTIES AS ASSIGNED, SUCH AS ADMINISTRATIVE OR DATA ENTRY TASKS REQUIRED FOR PROPER FILING OF DOCUMENTS AND ACCURATE TIMEKEEPING/HRIS RECORDS

Qualifications

• Bachelor's degree
• 3+ years experience in an HR Generalist role or higher where independent decision-making and self-initiative were demonstrated
• Prior experience in a manufacturing, warehouse, or retail environment preferred
• Ability to work onsite 7:30am-4:30pm M-F schedule, with ability to handle escalations on weekends when required
• Experience resolving complex employee relations issues
• Bilingual strongly preferred (Spanish)
• Experience with Workday strongly preferred
• Experience building culture and employee engagement
• Outstanding interpersonal, oral, and written communication skills
• Excellent computer skills including Microsoft Office Products and Google Suite
• Managing diverse workload in a fast-paced environment and the ability to multitask
• Self-driven, organized, and proactive mindset
• Strong analytical skills and attention to detail
• PHR or SHRM-CP preferred