HR Manager

About The Role

Barry Callebaut is a global organization committed to growth, sustainability, innovation, and excellence in manufacturing and supply chain solutions. As a leader in the industry, Barry Callebaut is dedicated to being a best-in-class employer and fostering a culture of continuous learning and employee engagement. The Human Resources Manager at the Eddystone, PA Cocoa facility plays a crucial role in supporting plant operations and enhancing employee engagement and retention.

Key Responsibilities

• Provide mentorship through planning, organizing, and implementing activities in support of plant operations.
• Serve as a functional resource for the employee base, ensuring understanding and compliance with benefits, HR policies, and regulations.
• Drive and support all employee engagement action planning execution and retention initiatives.
• Ensure employee HRIS and filing systems are maintained.
• Manage timecard and paid time off approval process.
• Administer leave of absence programs including FMLA.
• Perform recruitment and staffing activities (for exempt and non-exempt staff) including the management of postings, evaluation of applicants, and any required pre-employment screening.
• Support various audit processes.
• Perform special projects as needed (i.e., implementation of policies and procedures, training in various programs, drive employee engagement and safety committees, etc.).
• Lead investigations and provide mentorship to managers and supervisors on disciplinary recommendations.
• Utilize results from engagement surveys to build action plans and increase internal employee happiness.
• Support managers in providing continuous performance feedback to employees.
• Lead employee relation efforts, liaising with the Site Operations Manager to create and implement local and business-aligned initiatives that promote effective employee and management relations.
• Participate in development and implementation of plant's goals and objectives.

About You

• BA/BS in Human Resources Management or related field, or equivalent HR experience.
• Certification: SHRM-CP or PHR preferred.
• Familiarity with BCOS (IWS/TPM/Lean manufacturing systems) is a strong asset.
• HR (PHR/SHRM) certification is preferred.
• Ability to pivot focus effectively in response to business needs.
• Excellent analytical and problem-solving abilities with a strong attention to detail, combined with a strong customer service orientation and the ability to work effectively with all levels of the organization, individually and in teams.
• Prominent oral and written communications skills to convey information clearly and effectively.
• Solid listening skills to gather information for understanding.
• Strong organizational skills to adapt to a fast-paced, rapidly changing environment while maintaining excellent delivery and quality performance.
• Excellent verbal, written, and presentation skills.
• Ability to solve problems, make informed decisions, and influence others.
• Customer service oriented.
• Strong MS Office skills required.
• Ability to professionally manage highly sensitive & confidential information.
• Ability to lead and influence others in a positive manner.
• Ability to remain calm under pressure; comfortable addressing difficult situations.
• Self-motivated; action and result-oriented; able to multi-task and manage/drive multiple projects simultaneously.
• Detail-oriented and organized.
• Strong prioritization, decision-making, and follow-up skills.
• Ability to offer and promote a high level of internal customer service.
• Ability to work with diverse personalities and multiple levels of employees.
• Good listening, fact-finding, conflict management, and interpersonal skills.
• Ability to participate in special projects as needed.

What You Can Expect From Barry Callebaut

• Competitive salary and comprehensive benefits package.
• Paid holidays and generous PTO.
• Environment that welcomes workplace flexibility.
• An atmosphere where diversity is embraced, and inclusivity is second nature.
• #OneBC - Diverse People, Sustainable Growth.
• Commitment to Diversity & Inclusion.
• United by strong values, thriving on diversity, and fostering an inclusive environment.
• Emphasis on personal and professional development, with opportunities for internal career growth.
• Alignment with Barry Callebaut's mission to make sustainability the norm through Forever Chocolate, focusing on farmer prosperity, zero child labor, carbon and forest positivity, and 100% sustainable ingredients in all products.