HR Manager
AKG of America · Mebane, NC · 4 wk ago
Human ResourcesFull-time
Position Summary
The HR Manager – Payroll, Benefits & Employee Relations is responsible for leading payroll, while serving as a key driver of employee relations, engagement, and workplace culture. This role ensures accurate, compliant payroll operations through oversight and process ownership, while fostering a positive employee experience through strong leadership presence, communication, and proactive employee relations support.Key Responsibilities
- Payroll Leadership & Oversight – 30%
- Provide leadership and oversight of payroll operations across multi-site locations (NC & SD)
- Ensure accuracy, timeliness, and compliance through established processes and team execution
- Review and approve payroll outputs, audits, and reconciliations
- Potential collaboration with Finance on payroll-related items (accruals, reporting inputs)
- Identify risks, gaps, and opportunities for process improvement
- Ensure compliance with federal, state, and local wage and hour laws
- Cross-functional collaboration to ensure alignment with Finance, HR, and leadership
- Development of SOP, Work Instructions and Audit processes
- Employee Relations & Leader Support – 30%
- Serve as primary HR partner to managers for employee relations matters
- Lead and/or oversee investigations and ensure fair, consistent outcomes
- Coach leaders on performance management, accountability, and communication
- Support corrective action processes and documentation
- Identify trends and proactively address workplace concerns
- Reinforce a culture of trust, fairness, and accountability
- Collaboration with leadership teams to ensure consistency across locations
- Employee Engagement & Communication – 40%
- Lead employee engagement strategy and execution (surveys, recognition programs, events)
- Own and enhance programs such as Catch ‘Em Right and Employee of the Month
- Oversee employee communications (including Paylocity Community postings)
- Partner with leadership to improve communication effectiveness across teams
- Action planning based on employee feedback and survey results
- Development initiatives that strengthen culture, trust, and employee experience
- Consistent engagement practices across locations and teams
- Other
- Collaboration with HR Team Members for continuous improvement projects
- Consistent application of policies and procedures across the organization
Qualifications
- Education & Experience
- Bachelor’s degree in human resources, Business, or a related field required.
- Minimum of 5 years of progressive Human Resources experience, including payroll and employee relations responsibilities.
- Previous leadership or management experience within Human Resources required, including experience supporting, coaching, or guiding team members.
- At least 2 years of management or supervisory experience preferred.
- Experience in a multi-site and/or manufacturing environment preferred.
- Bilingual (English/Spanish) skills strongly preferred.
- Knowledge, Skills & Abilities
- Strong understanding of payroll processes (oversight level)
- Experience handling employee relations issues and investigations
- Proven ability to lead and develop team members
- Strong coaching and influencing skills with leaders
- Excellent communication and interpersonal skills
- High attention to detail and ability to manage sensitive information
- Bilingual (English/Spanish) strongly preferred
- Literature
- Leadership & Cultural Expectations (The AKG Way)
- Safety: Supports practices that protect employee well-being
- Respect for Others: Builds trust through fair and consistent interactions
- Accountability: Owns outcomes and ensures follow-through
- Being Part of the Solution: Proactively identifies issues and drives improvements
- Leadership & Cultural Expectations (The AKG Way)
Working Conditions
- Regular on-site presence, including interaction with production employees.
- Visibility across shifts as needed to support employee relations, communication, and engagement.
- Once per month, the employee is expected to report for early-morning shift support, currently anticipated around 3:30 a.m., to connect with and support third-shift employees.
- The schedule may be adjusted that day, including an earlier departure time, to account for the complexity of the schedule.
- Availability for occasional off-shift support may also be required for employee engagement events, meetings, or business needs.