HR Innovation & Operations Manager

About the role

We are looking for an HR Innovation & Operations Manager to drive strategic business results via people-projects and processes for Gartner’s HR organization.

Responsibilities

• Support regular reporting needs on a weekly, monthly, quarterly and annual basis both for the Talent Partner Operations & Programs team and the wider HR Partner organization
• Partner with Operations & Programs team members, HR Partners, business leaders and HR COEs to deliver on business requests, while proactively surfacing issues and identifying solutions
• Analyze/synthesize quantitative and qualitative data into compelling “executive level” analysis and presentations
• Support team members and HR Partners with delivering critical annual HR processes by developing setback schedules, disseminating and collating inputs, tracking deliverables, and driving accountability of stakeholders
• Liaise with and influence critical stakeholders
• Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
• Collaborate with our business partners – within and outside of HR – to solve business issues

Requirements

• Bachelor’s Degree
• 5+ years’ experience in Human Resources, Talent, and/or Human Capital, or transferable, complex business function
• Strong Excel skills with ability to create pivot tables and charts, run Vlookups and other common Excel formulas, and problem-solve issues within files
• Strong PowerPoint skills with ability to succinctly visualize data to convey a conducive story
• Advanced organizational skills with ability to track and complete concurrent tasks, assignments and timelines
• Time management and prioritization – ability to prioritize and manage your time and projects
• High comfort level experimenting with and leveraging AI tools and platforms to optimize HR processes, such as talent acquisition, onboarding, and employee engagement. Ability to identify and implement AI solutions that enhance operational efficiency and automate repetitive HR tasks
• Demonstrated curiosity and proactive approach to understanding the organization’s business model, strategy, and operations
• Strong practice of staying informed about industry trends, market dynamics, and competitive landscape
• Ability to ask thoughtful questions and seek out information to inform HR strategies that align with business objectives

Qualifications

• Proactive self-starter – able to take initiative to solve problems while knowing when to ask questions and leverage others; always thinking one step ahead
• Embraces a no limits mindset – seeks creative and innovative solutions; constantly thinking about ways to improve current processes
• Data driven – enjoys using data to find and solve complex solutions
• Trusted teammate and colleague – willing to support across multiple teams and projects
• A lifelong learner – eager to pitch in and constantly develop new skills
• Unstructured problem solver – able to work in the grey with limited context, while identifying sustainable solutions to solve complex business issues
• Communicator – concise and strong communication skills, both verbal and written
• Collaborative – works well with anyone from analysts to senior leaders
• Customer service minded

Skills

• Process and detail orientation
• Strong Excel and PowerPoint skills
• Ability to prioritize and balance multiple requests across different topics and stakeholders
• Ability to identify ways to innovate and scale current processes
• Ability to collaborate with business partners
• Ability to leverage AI tools and platforms to optimize HR processes
• Ability to stay informed about industry trends, market dynamics, and competitive landscape

Benefits

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Pay

A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Schedule

We offer a hybrid work environment, providing flexibility and support for you to thrive. Work virtually when it's productive to do so and get together with colleagues in a vibrant community that is purposeful, engaging, and inspiring.