HR Generalist & Talent Acquisition Specialist

About the role

Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. As the HR Generalist & Talent Acquisition Specialist, you will serve as the company's primary recruiter and HR point person. The ideal candidate is someone who genuinely enjoys recruiting and interviewing, knows how to identify strong candidates, and can quickly understand what makes someone a good fit for a particular role.

You will manage the recruiting process from sourcing through initial interviews while overseeing day-to-day HR administration, including onboarding, offboarding, payroll coordination, time-off tracking, employee documentation, and employee relations. This role requires excellent verbal and written communication skills, as you will interact regularly with candidates, employees, managers, and leadership.

Responsibilities

Talent Acquisition & Recruiting — Primary Responsibility

• Own Spotlight Media's recruiting process from job opening through candidate handoff/hire.
• Develop and execute proactive recruiting strategies to identify qualified candidates.
• Conduct outbound recruiting through LinkedIn, email, direct messaging, job boards, professional networks, and other channels.
• Source candidates for a variety of positions across the organization.
• Review resumes and applications to determine which candidates meet role requirements.
• Conduct initial screening calls and first-round interviews.
• Develop thoughtful interview questions and evaluation criteria for different positions.
• Assess candidates based on qualifications, communication skills, experience, cultural/team fit, and potential for success.
• Provide clear and objective candidate feedback to hiring managers and leadership.
• Coordinate interviews between candidates and hiring managers.
• Maintain an organized candidate pipeline and recruiting database/ATS.
• Follow up with candidates throughout the recruiting process to provide a professional experience.
• Help develop and continuously improve Spotlight Media's recruiting process.
• Track recruiting metrics such as applicants, interviews, candidates sourced, time-to-hire, and hiring conversion rates.
• Build and maintain a pipeline of potential candidates for frequently hired positions.
• Help write and optimize job descriptions and postings for LinkedIn, Indeed, and other platforms.

HR Administration

• Manage the employee onboarding process for new hires.
• Ensure new employees complete required documentation and onboarding requirements.
• Coordinate equipment, systems access, accounts, and other onboarding needs.
• Manage employee offboarding and ensure a smooth transition when employees leave.
• Coordinate the return of company property and removal of access to company systems.
• Maintain accurate and organized employee records.
• Track vacation, sick time, and other employee time-off.
• Maintain company HR policies and documentation.
• Assist with payroll processing and ensure accuracy and timely submission.
• Coordinate with payroll providers and/or internal leadership regarding payroll issues.
• Maintain accurate employee information and compensation records.
• Help ensure HR processes are consistently followed across the organization.

Employee Relations & Management Support

• Serve as a trusted point of contact for employees regarding HR-related questions and concerns.
• Partner with managers and leadership on employee performance and workplace issues.
• Help managers navigate employee performance concerns and disciplinary situations.
• Participate in employee termination processes when warranted.
• Conduct termination/offboarding meetings professionally and respectfully.
• Maintain confidentiality when dealing with sensitive employee information.
• Help leadership identify and address employee-related issues before they escalate.

Requirements

• 3+ years of professional HR and/or recruiting experience.
• Significant hands-on recruiting experience, particularly with outbound candidate sourcing.
• Demonstrated experience conducting phone/video screening interviews and first-round interviews.
• Experience recruiting for multiple types of roles, rather than specializing in only one position or industry.
• Strong understanding of the full recruiting lifecycle.
• Excellent verbal and written communication skills.
• Extremely articulate and comfortable communicating with candidates and employees.
• Strong interviewing and candidate-evaluation skills.
• Highly organized and able to manage multiple open positions and HR responsibilities simultaneously.
• Strong attention to detail.
• Comfortable handling confidential and sensitive employee information.
• Experience with HRIS, ATS, Ashby, payroll, recruiting, or other HR technology platforms.
• Strong proficiency with Google Workspace and common business software.

Preferred Qualifications

• Experience working in a fast-growing company or startup environment.
• Experience recruiting for remote or distributed teams.
• Experience recruiting for sales, marketing, account management, operations, or other professional positions.
• Experience in digital marketing, e-commerce, creator economy, social media, or TikTok Shop.
• Experience developing recruiting processes from the ground up.
• Experience working with employees across multiple geographic locations.
• Experience with payroll administration and employee benefits administration.

Skills

The ideal candidate is first and foremost a great recruiter and interviewer. You should be someone who can:

• Look at a job description and understand what success in the position looks like.
• Identify where strong candidates are likely to be found, reach out to them, and determine during an initial conversation whether they are worth moving forward.
• Switch gears between sourcing candidates, onboarding new employees, addressing performance issues, processing payroll, or conducting offboarding.
• Build rapport quickly with candidates and ask insightful questions.
• Distinguish between someone who interviews well and someone who is actually qualified.
• Conduct difficult conversations when necessary.
• Take ownership rather than waiting to be told what to do.
• Handle confidential information with discretion.
• Work in a fast-paced, growing company.
• Recruit for positions they may not have personally held.
• Balance the needs of employees, managers, and the company.

What Success Looks Like

• Consistently build strong candidate pipelines for open positions.
• Generate qualified candidates through proactive outbound recruiting.
• Conduct high-quality screening and first-round interviews.
• Help hiring managers spend their time interviewing only the most promising candidates.
• Improve overall time-to-hire without sacrificing candidate quality.
• Create a professional and positive candidate experience.
• Keep HR processes organized, accurate, and compliant.
• Ensure employees have a smooth experience when joining and leaving Spotlight Media.
• Provide leadership with reliable HR information and support.
• Become a trusted resource for both employees and management.

Benefits

• Competitive salary based on experience.
• Medical, Dental, and Vision benefits.
• 401K retirement plan.
• Take-it-as-you-need-it PTO after 90 days.
• Remote work environment.
• Opportunity for professional growth within a rapidly growing company.

Pay

Compensation range: $50,000 - $65,500 per year.