HR Generalist (Bilingual KOR/ENG)

Responsibilities

• Serve as the primary HR point of contact for designated office, factory and/or retail departments/companies
• Ensure HR policies, procedures, and employee handbook are communicated and consistently applied
• Handle employee relations matters with empathy, discretion, and fairness; conduct thorough investigations and document findings as necessary
• Manage and support disciplinary action processes by gathering facts, advising managers on appropriate steps, preparing documentation, and ensuring fairness and compliance
• Maintain accurate and up-to-date employee records, ensuring compliance with all applicable labor laws and internal policies
• Collaborate with other HR team members to coordinate onboarding, including new hire orientation
• Manage offboarding processes, including exit interviews, termination paperwork, asset collection, and system deactivation
• Collaborate with safety and compliance teams to ensure factory-related HR practices meet internal and legal standards
• Provide coaching and day-to-day support to managers and employees on HR-related matters including performance improvement, disciplinary actions, and interpersonal conflicts
• Maintain strict confidentiality and ensure consistent application of policies
• Aid employees with benefit enrollment, changes, and inquiries
• Support Open Enrollment communication

Qualifications / Skills

• 3 - 5 years of progressive HR experience in a generalist, HRBP, or similar role, preferably in a multi-site environment including manufacturing or factory settings
• Bachelor's degree in Human Resources, Business Administration, or related field
• Strong working knowledge of employment laws and HR best practices
• Excellent interpersonal and communication skills; ability to build trust with diverse teams
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency in MS Office Suite and HRIS systems (UKG Pro)
• Bilingual in Korean and English preferred

Pay

$70,000 - $90,000

Schedule

Mon to Fri, 9:00 AM - 6:00 PM