HR Generalist (Bilingual)

About the role

The HR Generalist plays a critical role in supporting the day-to-day operations of the Human Resources department, with a primary focus on employee relations, benefits administration, and retirement/401(k) programs. This position is responsible for serving as a resource to employees and managers, including a bilingual workforce, ensuring compliance, and supporting a positive and productive workplace culture. The ideal candidate must have a strong understanding of HR best practices, demonstrated experience owning benefits and employee relations, the ability to effectively communicate in both English and Spanish, excellent organizational skills, and a proactive approach to HR support.

Responsibilities

• Serves as a trusted advisor to employees and managers, providing HR support and guidance in both English and Spanish, and promoting a positive and inclusive work environment
• Assists employee relations activities, including handling complaints, conducting investigations, documenting findings, and recommending effective solutions
• Provides coaching and guidance to managers on employee performance, disciplinary actions, conflict resolution, and corrective action processes
• Assists and administers employee benefits programs, including health insurance, leave programs, and 401(k)/retirement plans, ensuring timely and accurate resolution of employee inquiries
• Communicates benefits and HR programs clearly to employees in both English and Spanish, as needed
• Coordinates open enrollment and manages benefits-related communications, system updates, and data audits
• Supports training delivery and employee communication for a bilingual workforce
• Maintains compliance with federal, state, and local employment laws, such as FMLA, ADA, and EEO
• Assists in developing and communicating HR policies and procedures, ensuring consistent application across all departments
• Maintains and updates HR systems, including HRIS and timekeeping systems, while generating reports to support decision-making
• Partners with the HR team to identify opportunities for process improvement and increased efficiency
• Collaborate closely with recruiters to facilitate an efficient and consistent onboarding experience across job sites nationwide
• Performs other duties and responsibilities assigned to support HR and business operations

Qualifications

• Bachelor's degree in human resources, Business Administration, or a related field
• Three to five (3-5) years of HR experience in a generalist role, with a strong emphasis on benefits administration and employee relations, preferably in the construction or industrial industry
• Fluency in both English and Spanish (written and verbal) — required
• Strong working knowledge of employee benefits, including health plans and 401(k)/retirement programs
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization
• Proven problem-solving and conflict-resolution skills
• Highly organized with the ability to manage multiple tasks and meet deadlines
• Proficient in Microsoft Office Suite and HRIS systems
• HR certification such as SHRM-CP,