HR Generalist

Company Overview

Vanguard Truck Centers owns and operates full‑service commercial truck centers in the United States. The company’s unique footprint allows it to provide a diverse range of products and services across many industries nationwide. Vanguard Truck Centers is a successful, growing, and profitable organization that invests in its people, recognizing employees as its greatest assets.

Mission & Values

Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.

Values:

• Protect our integrity first
• Promote ingenuity and challenge everything
• Develop people
• Pursue excellence

Responsibilities

• Employee Benefits Administration
  • Front‑line manager for benefit enrollment, questions, and guidance.
  • Encourage attendance at provider webinars (401k, Wellness).
  • Provide benefit premium agreements for employees on LOA and collect arrears for Corporate HR.
  • Complete FMLA/STD/LTD paperwork and submit to appropriate agencies.
  • Assist employees with qualifying life events.
  • Process unemployment claims, provide documentation, and participate in hearings when applicable.
• Recruiting Liaison
  • Coordinate between managers and Recruiting Director for open positions.
• Onboarding
  • Create offer letters and route to applicable signers.
  • Initiate background and drug screens for new candidates.
  • Conduct orientation for all new employees, providing benefit packets, payroll calendars, and system login information.
  • Ensure Paycom checklists are completed for new hires.
  • Conduct 30‑day new‑hire check‑ins to verify effective onboarding.
• Compliance
  • Maintain up‑to‑date knowledge of ADA, FMLA, OSHA, FLSA, and related regulations.
  • Ensure all posters and applications comply with state and federal law.
  • Perform routine compliance audits as directed by Corporate.
  • Monitor adherence to employee policies and procedures.
• Safety
  • Complete and submit accident reports in a timely manner.
  • Post OSHA logs in February and submit as required.
  • Post State Workers’ Compensation official notices annually.
  • Collaborate with Safety Leads to ensure timely compliance.
  • Attend all safety meetings and forward notes to Corporate HR monthly.
• Employee Compensation
  • Set up and streamline standard payroll processes for each regional location.
  • Communicate the importance of accurate timesheets, hours, and termination notices to managers.
  • Work with the Payroll Manager to keep payroll records current and accurate.
  • Maintain records of advances, sick/personal/vacation time earned and used.
  • Ensure payroll deductions are accurate and updated promptly.
  • Add, terminate, or inactivate leave‑of‑absence employees in the payroll system and coordinate with the external payroll vendor.
  • Execute merit increase processes locally.
• Training
  • Collaborate with Corporate to identify training opportunities.
  • Follow up on training results and report to Corporate.
• Employee Engagement
  • Track the top three focus areas from the Job Satisfaction Survey and summarize findings for regional department leaders.
  • Assist the GM and Branch Managers in planning and conducting town halls, department manager meetings, or employee appreciation luncheons.
• Performance Management
  • Meet regularly with Executive Management (GMs, Branch Managers, Department Managers) to provide proactive operational support.
  • Help managers develop learning plans based on Leadership Development courses and other training.
  • Participate in high‑priority performance reviews as needed.
  • Track completion of performance reviews and note status.
  • Archive performance reviews and maintain documentation for involuntary terminations.
• HR Generalist
  • Continuously improve the top three survey focus areas and track progress.
  • Develop action plans with the GM for the region and share results with Corporate HR.
• Employee Relations
  • Assist with local HR complaints/problems and keep Corporate HR informed of potential exposure to lawsuits or EEOC charges.
• Administrative
  • Organize and maintain regional personnel files.
  • Assist with title work as needed.
  • File workers’ compensation and general insurance claims; report progress to Corporate HR.
  • Track and order office supplies.
  • Process employment verifications.
  • Notarize documents such as MCOs, titles, and powers of attorney.
  • Serve as point of contact for cleaning/janitorial staff.
  • Prepare office spaces for leadership meetings, training, and conferences.
  • Provide customer service/phone attendant support as needed.
  • Support managers and assist with projects as needed.
• Accounting Support
  • Act as Shared Services liaison, providing local support for the Accounting/Shared Services department.
  • Train and assist Accounting employees with duties such as flooring payoffs, posting funding notices, billing deals, schedule clean‑up, bank reconciliations, FET, AR issues, and ordering office supplies.

Qualifications

• Associate’s degree (A.A.) or equivalent from a two‑year college or technical school, **or** high school diploma/general education degree (required).
• 5 + years of related experience (required).
• Strong computer skills, including proficiency in Excel and Outlook.
• Detail‑oriented with excellent organizational abilities.
• Valid driver’s license.
• Six months to one year of related experience and/or training may be considered in combination with education.

Benefits

• Competitive salary.
• 401(k) with employer match (after 3 months of employment).
• Medical, dental, and vision insurance.
• Employer‑paid short‑term disability and basic life insurance.
• Optional life and long‑term disability coverage.
• Flexible Spending Account.
• Paid Time Off (PTO) program.
• Career advancement opportunities.