HR Generalist
Summary Of Responsibilities
The Human Resources Generalist supports a broad range of HR functions, including recruitment, onboarding, employee relations, benefits administration, leave management, workers' compensation, compliance, and employee engagement. This position partners with leadership and employees to foster a positive workplace culture, ensure compliance with employment laws and organizational policies, and maintain the confidentiality of employee information.
Essential Functions/Duties
Partners with leadership and employees to improve work relationships, build morale, and increase productivity and retention.
Advises employees and leadership on the implementation of policies, programs, and coordinate employee involvement programs such as employee assistance, employee meetings, wellness activities, etc.
Assists in the development of personnel policies and recommends new approaches, policies, and procedures to advance employee engagement and improve efficiency of the department and services provided.
Administers employee leaves of absence including FMLA, ADA, Unpaid Leave, and short-term.
Ensures that leaves are processed and tracked accurately and in a timely manner.
Administers workers' compensation claims, ensures timely claim reporting, coordinates communication among employees, supervisors, and claim administrators, and communicates work restrictions as appropriate.
Assists with administration of employee benefits programs, including enrollment and maintenance of employee benefits records and communication of benefits information for new hires, during open enrollment, and for changes.
Supports regulatory audits, surveys, accreditation reviews, and requests for employee records by maintaining accurate personnel, licensure, training, and compliance documentation.
Affords compliance related to federal and state wage and hour laws, including timekeeping practices, meal and rest period requirements, overtime calculations, pay equity considerations, and payroll audits.
Maintains compliance with data privacy, cybersecurity, and information governance practices related to employee information, HRIS systems, electronic personnel records, and confidential organizational data.
Provides backup support for payroll and benefits administration during vacations, leaves of absence, illness, and other staffing absences to ensure continuity of operations.
Participates in and completes all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.
Required Skills/Abilities
Strong organizational, follow-up, and time management skills.
Exceptional attention to detail with the ability to maintain accurate records, audit information for accuracy, identify inconsistencies, and ensure compliance with organizational policies and regulatory requirements.
Demonstrated accountability, initiative, and results-oriented approach to work.
Proficiency with HR technology, HRIS platforms, Microsoft Office applications, and other business systems.
Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
Strong analytical, problem-solving, compliance, and process improvement skills.
Excellent verbal, written, interpersonal, and presentation communication skills.
Demonstrated ability to build relationships, influence stakeholders, and maintain confidentiality in sensitive situations.
Knowledge of employee relations practices, including conflict resolution, mediation, workplace investigations, and change management.
Ability to interpret and apply federal, state, and local employment laws and regulations.
Demonstrated cultural competency and ability to work effectively with individuals from diverse backgrounds and experiences.
Core Values
AMBASSADOR: Represents The Highlands at Wyomissing® in a positive light with integrity. Takes pride in our community.
COMMITMENT: Dedicated, adaptable, tolerant, dependable, focused, and passionate. Often does more than is required. Reports to work as scheduled and timely.
COMPASSIONATE: Is empathetic, mindful, and kind.
INNOVATIVE: Is curious. Identifies new methods and efficiencies.
RESULTS-DRIVEN: Has a strong sense of urgency about solving problems and completing work. Exerts unusual effort over time to achieve a goal. Maintains commitment to goals in the face of obstacles and frustrations.
TEAM ORIENTED: Works cooperatively and effectively with others to achieve common goals.
Position Type/Expected Hours Of Work
This is a full-time, non-exempt position in a health care facility that is open 24 hours a day, 365 days a year. Standard days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Work during inclement weather will be required. This position requires flexibility to work during nonstandard hours when the need arises, including evenings and weekends to assist with employee meetings and events scheduled around 3 operating work shifts.
Education And Experience Requirements
High school Diploma or GED (required)
Associate degree and 5-7 years of HR experience, a bachelor's degree and 3-5 years of HR generalist experience, or any similar combination of education and experience (preferred).
3-5 years' HRIS experience (Required)
Experience in health, human services, or community services field (Preferred)
Knowledge of federal, state and local labor legislation (Required)
SHRM-CP or PHR preferred. SHRM-SCP or SPHR also accepted. Candidates without certification must demonstrate progressive HR experience and obtain a professional HR certification within 24 months of hire.
Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)