HR Generalist
SWBC · San Antonio, TX · 2 wk ago
On-siteHuman ResourcesFull-time
About the role
The successful candidate will provide coaching and counseling to employees to help them achieve their goals; find solutions to employee relations issues; proactively identify opportunities for improvement within the workplace; and facilitate resolutions.
Responsibilities
- Serves as point of contact for employees in addressing HR issues and communicating HR policies, procedures, laws, standards and government regulations.
- Receives and responds to inquiries regarding employee policies and employee relations issues; provides appropriate coaching and counseling.
- Provides problem resolution and conflict management guidance for employees, including policy and procedure review, interpretation, and revision.
- Investigates employee relations issues, policy violations and other performance issues, and facilitates appropriate disciplinary action.
- Builds and maintains close working relationship with management and supervisors to identify staffing needs, job specifications, job duties, qualifications, and skills.
- Performs comprehensive targeted search strategy for qualified candidates via internal databases, job boards, direct sourcing, talent network, schools, professional associations, as well as personal business network.
- Screens, interviews, and assesses candidates to measure capability, aptitude, and ensure their qualifications meet open positions. Negotiates job offers for the most qualified candidate(s).
- Affords assistance with development, implementation and administration of employee morale initiatives including Service Award Programs, Employee Retention, Recognition Programs, and Community Relations Programs.
- Plays an active role in the management development and performance management initiatives within assigned client group.
- Affords assistance with coordination and administration of processing and orientating new employees; ensures accurate completion of required employment paperwork.
- Conducts exit interviews; reviews responses to make recommendations to management for improvement and greater retention of employees.
- Affords assistance in monitoring, administering, evaluating, and modifying personnel policies for continuous improvement.
- Provides expertise to management regarding local, state and federal employment laws.
- Performs all other duties as assigned.
Requirements
- Bachelor’s degree plus a minimum of 3 years’ experience in the field of Human Resources management, with heavy emphasis on employee relations, performance management and staffing.
- SHRM-CP or HRCI-PHR certification preferred.
- Proficient Microsoft Office skills, including Outlook, Word, and Excel.
- Excellent verbal and written communication skills.
- Able to use basic office equipment, including copy machine, personal computer, and fax.
- Experience working in Workday, a plus.
- Knowledge of federal and state employment-related laws and regulations including but not limited to FMLA, ADA, Title VII, and FLSA Wage & Hour laws.
- Strong interpersonal skills needed for working with all levels of management.
- Able to manage multiple priorities, produce excellent work results, and follow through on commitments.
- Strong organizational and analytical skills along with good business judgment.
- Able to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
- Able to maintain confidentiality and utilize discretion in sensitive matters.
Qualifications
SWBC offers:
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leducation and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
Benefits
- Substance-Free Workplace Policy
- Tobacco User Disqualification Policy
Pay
Competitive overall compensation package
Schedule
N/A