HR Generalist

About the role

HR Generalist SWAG is seeking an experienced, hands‑on HR Generalist to support growing, multi‑site operations. The role serves as a trusted resource for employees and leaders, ensuring HR programs, employee relations, performance practices, and compliance processes are applied consistently across the organization.

Responsibilities

• Serve as first point of contact for employee and manager questions related to workplace policies, attendance, leave, performance, and employee relations.
• Partner with leaders to address performance concerns, conduct workplace investigations, and prepare clear, timely documentation.
• Guide managers through corrective action, performance improvement plans, employee separations, and other employment decisions in partnership with the Director of HR.
• Support onboarding, employee changes, job transfers, promotions, and off‑boarding processes through Rippling.
• Assist with leave administration, including FMLA, ADA accommodations, workers’ compensation, and state‑specific leave requirements.
• Help maintain compliance with federal, state, and local employment laws across multi‑state operations.
• Support performance review, engagement, recognition, training, and leadership‑development initiatives.
• Maintain accurate personnel records, HR reports, and employee‑relations documentation.
• Partner with the Talent Acquisition Specialist on onboarding, staffing needs, and workforce planning.
• Travel periodically to SWAG distribution centers to support leaders and employees.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field preferred.
• Three to five years of progressive HR Generalist experience; distribution, warehouse, manufacturing, or multi‑site operations experience strongly preferred.
• Working knowledge of employee relations, corrective action, FMLA, ADA, FLSA, wage‑and‑hour practices, and employment‑law compliance.
• Strong judgment, discretion, and ability to handle confidential matters professionally.
• Clear written and verbal communication skills with a practical, employee‑centered approach.
• Ability to build credibility with frontline employees, supervisors, and senior leaders.
• Experience with HRIS platforms; Rippling experience is a plus.
• PHR, SHRM‑CP, or similar HR certification preferred.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to occasionally lift up to 25 pounds.
• Ability to travel periodically to distribution centers, hiring events, and community recruiting activities.

Work Environment

This position is based in a professional office environment with regular travel to warehouse and distribution facilities. The Generalist will interact with employees at all organizational levels and may occasionally work in warehouse environments while observing all required safety procedures.

Reasonable Accommodation

Southwest Accessory Group is committed to providing reasonable accommodations to qualified applicants and employees with disabilities in accordance with the Americans with Disabilities Act (ADA). Accommodations will be provided unless doing so would create an undue hardship on business operations. Applicants requiring an accommodation during the hiring process should notify Human Resources.

Pay

Salary range: $70,000 – $88,000 per year (exempt).

About Southwest Accessory Group

Southwest Accessory Group is driven to be the premier GM and Ford accessory distributor by delivering exceptional service, operational excellence, and unmatched customer support. With five distribution centers, the company helps dealerships grow profitability through industry‑leading accessory programs, innovative solutions, and responsive partnerships. The culture is built on service, worth, alignment, and grit, empowering employees to grow, make an impact, and build rewarding careers.

Department: Human Resources | Reports To: Director of Human Resources | Status: Exempt