HR Generalist

About the role

Sizzling Platter is a franchise growth platform operating more than 800 restaurants across the United States and Mexico. Founded in 1963, we've built a powerful platform focused on scaling category-leading brands in high-opportunity markets. Our Support Center, located in Murray, Utah, supports a growing team of more than 14,000 employees. Our current restaurant brands include Red Robin Gourmet Burgers, Sizzler Steakhouse, Dunkin', Wingstop, Little Caesars, Jersey Mike's Subs, Jamba, and Cinnabon. Our mission is to provide unparalleled experiences for our team members, guests, and brands while driving strong financial performance and becoming the world's premier franchise growth platform.

Responsibilities

• Administer workers’ compensation claims from initial incident reporting through resolution, including coordination with carriers, TPAs, medical providers, employees, and managers.
• Serve as the primary point of contact for employees and managers regarding workplace injuries, claims processes, and return-to-work requirements.
• Track and report on workers’ compensation claims, trends, and costs; support risk mitigation and injury prevention initiatives.
• Partner with the HR Manager to support the implementation, maintenance, and continuous improvement of company safety programs, policies, and training.
• Aid in safety training coordination, documentation, incident reporting, and corrective action follow-up.
• Administer employee leaves of absence, including FMLA, state and local paid leave programs, ADA accommodations, military leave, and company-sponsored leaves.
• Ensure accurate tracking, documentation, and communication related to leave eligibility, approvals, and return-to-work status.
• Maintain and audit employee data in the HRIS, including job changes, leave status, workers’ compensation coding, and compliance records.
• Run standard and ad hoc HR reports related to workers’ compensation, safety metrics, leaves, and compliance.
• Collaborate with cross-functional teams (Operations, Payroll, Benefits, Legal) to support accurate and compliant HR administration.
• Support audits, recordkeeping, and ongoing improvements to HR and safety processes and documentation.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• SHRM-CP or PHR certification preferred.
• 1–3 years of progressive HR experience, with an emphasis on compliance, HR administration, and HR systems.
• Working knowledge of federal, state, and local employment laws and regulations, including those related to workers’ compensation and leaves of absence.
• Strong analytical skills with exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills with the ability to interact effectively at all levels of the organization.
• Demonstrated ability to maintain confidentiality and handle sensitive employee information with discretion.
• Proficiency in HRIS platforms (ADP Workforce Now preferred) and the Microsoft Office Suite (Excel, Word, Outlook).
• Ability to prioritize work, manage multiple deadlines, and thrive in a fast-paced, multi-location environment.

Cultural Fit & Leadership Qualities

• Detail-oriented, proactive, and highly accountable.
• Collaborative, team-focused approach with a strong customer-service mindset.
• Comfortable partnering closely with the HR Manager and operations leadership.
• Adaptable and able to thrive in a fast-paced, evolving environment.
• Committed to promoting a safe, compliant, and positive workplace culture.