HR Generalist

About the role

Service Professionals is on a mission to create remarkable experiences that leave our customers (and employees) giving us their enthusiastic "Thumbs Up!" This isn't just a goal — it's our promise. We do more than just fixing plumbing, heating, cooling, and electric issues. We consider our job incomplete until we see their thumbs up high in approval. Join us on this remarkable road, where everyday our success story is written with thumbs pointed up.

Benefits

• Strong compensation packages with uncapped performance-based bonuses
• Exceptional training programs with potential for life-changing career opportunities
• Full benefits including health and dental — with deductibles covered
• Cutting-edge technology to make the job easier, more efficient, and more enjoyable
• Recognition and rewards: achievements celebrated both financially and culturally
• Room for growth: pathways for true career development
• Inspiring work environments: support for life journeys and work-life balance

Qualifications

• Maintain confidentiality and hold yourself to a higher standard of integrity
• Embrace technology and have a thirst for knowledge
• Make people feel comfortable, even in difficult conversations; valued for advice and presence

Requirements

• Hands-on payroll processing, benefits, and 401(k) administration
• Employee relations experience with sound judgment and conflict resolution
• Working knowledge of federal and New Jersey employment compliance
• Clear communication, strong organization, and discretion with confidential information
• Experience with HRIS and payroll systems (Paycom experience a bonus)
• Independent follow-through and drive to meet deadlines

Responsibilities

• Payroll and 401(k): Process biweekly payroll in Paycom, reconcile pay and deductions, answer employee questions. Coordinate 401(k) contributions, loans, distributions, and audits.
• Employee relations: Address employee concerns and conflicts. Support investigations, discipline, and terminations. Track manager performance reviews.
• Compliance: Keep employee records accurate. Stay current on federal and New Jersey employment law. Manage leave, policies, notices, and audit readiness.
• Benefits: Manage enrollments, changes, and open enrollment. Coordinate HRA, FSA, health, life, and voluntary benefits.
• Onboarding & offboarding: Partner with recruiter on offers and new hires. Manage orientation, Paycom onboarding, terminations, and exit interviews.
• HR programs: Support recognition, engagement, training, and HR policy improvements.

Schedule

Monday to Friday in the Union, NJ office. Reports to the Controller.

Pay

Base pay: $50,000 to $65,000 per year, depending on experience.