HR Generalist

About the role

The Human Resources Generalist at our Sartori Whey converting facility serves as a trusted advisor to facility leaders and team members. This individual promotes the company’s culture and values through actions and communication, fostering a culture of trust while collaborating with leaders and the HR team to plan, support, and implement HR initiatives aimed at selecting, engaging, and retaining talent.

Responsibilities

• Consultation: Provides coaching and guidance on HR matters, including team member relations, conflict management, performance management, and policies and procedures. Leads and/or supports investigations and collaborates on final resolutions.
• Performance Management: Guides leaders with job description updates; oversees 45‑day, 90‑day, and annual performance reviews through communication, reporting, and coaching; manages the termination process and conducts exit interviews.
• Talent Acquisition: Partners with the Talent Acquisition Center of Excellence and hiring leaders to align talent acquisition with business objectives; may participate in talent discussions, candidate interviews, and selection processes.
• Talent Development: Supports organizational development initiatives, reinforces on‑the‑job learning, and assists with training on topics such as performance management; supports orientation and onboarding programs as needed.
• Total Rewards: Engages with the Total Rewards Center of Excellence to execute communication strategies, ensuring team members understand the design and value of the total rewards package; conducts training and information sessions.
• Change Management: Supports change management and communication planning for HR programs, policies, and other organizational initiatives impacting team members (e.g., organizational design, leadership, reporting structures).
• Project Management: Consults on projects to support business and HR strategy; may lead minor projects.
• Policies & Procedures: Communicates and executes HR policies and procedures; provides coaching for alignment; recommends and supports updates.
• Compliance & Risk Mitigation: Identifies, manages, and mitigates risk through knowledge of employment laws, rules, and regulations; processes unemployment claims; supports audit requests related to labor and human rights.
• Continuous Improvement: Operates with a continuous‑improvement mindset, streamlining, standardizing, and centralizing processes and policies; stays abreast of HR trends to implement innovative solutions.
• HR Recordkeeping & Data: Maintains accurate HRIS records, manages HR inquiries, and analyzes data to identify trends and support recommendations related to engagement, performance, and retention.

Qualifications

• Bachelor’s degree in human resources or a related field (or willingness to attain one).
• Minimum of 3 years of HR experience, including working knowledge of applicable employment laws and regulations.
• Experience in a manufacturing or production setting preferred.
• Bilingual in English/Spanish preferred.

Skills and Abilities

• Alignment with company values (family, commitment, authenticity, ingenuity, integrity, humility) and demonstration of those behaviors.
• Ability to build and maintain trusting relationships inside and outside the organization.
• Comfort operating in ambiguous, complex situations and making decisions with incomplete information.
• Excellent verbal and written communication skills; active listening.
• Sound decision‑making using analysis, experience, and judgment; weighing risks and benefits.
• Strong problem‑solving skills, leveraging data and stakeholder input to develop solutions.
• Accountability for meeting commitments.
• Coaching ability to improve performance, provide specific feedback, and build confidence.
• Collaborative mindset, partnering with team members, leaders, and HR to achieve better results.
• Learning agility and intellectual curiosity to quickly adapt, acquire new skills, and stay informed of industry trends.
• Resilience under pressure, maintaining focus and productivity, and recovering quickly from setbacks.

Certifications

Human Resources certification is desired (e.g., PHR, SPHR, SHRM‑CP, SHRM‑SCP).

Additional Information

Work location: Hybrid position (3 days in‑office, 2 days remote) at the Sartori Whey facility in Plymouth, WI. Regular presence in the manufacturing facility is required; occasional off‑shift work may be needed.

Travel requirements: Occasional travel (approximately 10%) to meet business needs.

Physical demands: Regularly required to sit, use hands, talk, and hear; occasionally required to stand, walk, reach, stoop, kneel, crouch, or crawl. Must occasionally lift or move up to 20 lb. Vision requirements include close vision and ability to adjust focus.

Work setting / environment: When in the production facility, exposure to occasional cold conditions and moving mechanical parts; moderate noise level in the plant. Position may require occasional off‑shift work.