HR Generalist

About the role

HR Generalist will focus on Ruan's People First culture. They are part of a fast-paced HR team centralized at our corporate office and supportive of our day-to-day field operations. This position will work with the HR business partner(s) and be the first point of contact for business unit people issues. This will include tier one employee relations, policy application, HR administration, ethics, harassment, and general concerns not related to payroll or benefits. They will gather pertinent information, coordinate activities, and keep appropriate parties advised of the status. They are a liaison, at times, between employer and employee, the HR business partner, recruiting, and other participants. This involves receiving and effectively handling employee complaints, escalating these complaints to the level necessary, and communicating effectively during the process.

Responsibilities

• Acts as a liaison between employer and employee overseeing employee relations issues.
• Coordinates investigations involving all appropriate parties and gathers all pertinent information.
• Maintains frequent and updated communications to all parties throughout the process.
• Receives and effectively handles employee complaints regarding policy application, harassment, ethics, and general concerns not related to payroll or benefits.
• Researches appropriate company policy, federal and state laws, bargaining unit agreements, past precedents, etc. in order to recommend consistent and compliant disciplinary action.
• Assures company notes and documentation is accurate and retained according to policy.
• Conducts analytics and identifies areas of concern.
• Consults with management discussing possible actions to be taken.
• Helps maintain company organization charts and the employee directory.
• Perform other job-related duties and special projects as required.