HR Generalist

About the role

This is an onsite position supporting our team in a warehouse environment within the Jacksonville area. The ideal candidate has HR experience in onsite operations or supporting a labor based team, can navigate employee relations matters, and enjoys being a visible, approachable HR resource for frontline employees. NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry.

Responsibilities

• Provide frontline HR support for assigned business unit(s), visiting and/or working on site as needed depending on business unit.
• Provide guidance and interpretation of company policies to managers and employees.
• Handle frontline employee and applicant questions and guide appropriately, either resolving or escalating complex and/or sensitive matters.
• As assigned by the HR Business Partner, address initial employee relations matters.
• Participate in conducting investigations where necessary.
• Assist with supporting performance issues and providing guidance for resolution (advising managers of documentation procedures, gathering facts and existing documentation, preparing timelines, following up with improvement plans)
• Create and monitor Job Requisitions/Job Postings, partnering with Recruiting team as necessary.
• Collaborate with operation and recruiting team on staffing efforts and hiring tactics
• Assist with overseeing the successful onboarding of new employees, working with recruiting/screening team as needed.
• Process HRIS changes and transactions, ensuring internal policies are adhered to.
• Resolve payroll related discrepancies with both employees and managers.
• Communicate and support companywide processes as they relate to the business unit (performance reviews, merit, open enrollment, referral programs, etc).
• Create and review various reports to maintain consistency across operations
• Assist with special projects within the HR team as needed
• Other duties as assigned.

Requirements

Bachelor’s Degree in Human Resources, Organizational Management, Business Management, or related field strongly preferred. Minimum of 3 years of experience working in an HR dedicated role is required. Experience handling employee relations is preferred. Experience with Workday preferred. Equivalent combination of education and experience may be accepted.

Skills

• Strong knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
• Ability to learn and effectively use HRIS applications.
• Ability to handle confidential information with discretion and exercise good judgment in dealing with sensitive information.
• Ability to utilize independent judgement.
• Strong knowledge of legal requirements and standards around HR practices.
• Ability to work effectively in a team.
• Excellent organization and problem-solving skills.
• Ability to work under minimal supervision and with a strong sense of self-motivation.
• Strong analytical ability and high attention to detail.
• Ability to multi-task and manage time effectively in a changing environment.
• Excellent communication and interpersonal skills.
• Ability to sufficiently read, speak, and write on a professional level.
• Comfortable presenting to and communicating with a range of employees and managers.